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Ensure customer satisfaction and provide professional customer support. Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience.
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Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.
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Provides and ensures member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; locating merchandise; providing guidance and support to members regarding self-service technology; assisting members with transactions utilizing registers or self-checkout area; and ensuring club pick up orders are filled.
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Manage customer transactions and maintain accurate records. - Experience in customer service or retail preferred. Assist in membership sales and renewal processes. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products.
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Handle returns, exchanges, and complaints efficiently. Strong communication and interpersonal skills. Knowledge of store products and policies. High school diploma or equivalent. Provide information to customers on products and services.
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Ability to handle stressful situations professionally.
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Ability to handle stressful situations professionally.
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Ability to handle stressful situations professionally.
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Ability to handle stressful situations professionally.
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Ability to handle stressful situations professionally.
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Ability to handle stressful situations professionally.
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Ability to handle stressful situations professionally.
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Ability to handle stressful situations professionally.
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Ability to handle stressful situations professionally.
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Ability to handle stressful situations professionally.
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customer support jobs Company: Sam's Club in IN, Germany
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