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The Customer Service Guest Services Specialist provides customers with high quality multi-channel support and problem resolution in a manner that meets or exceeds defined department objectives and enhances the overall customer experience.
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The typical schedule for our full-time customer support specialist is Monday through Thursday from 8 AM to 5 PM, and Friday from 8 AM to 2:30 PM. This is a reliable schedule with no sudden changes, and supplies you with an earlier start to the weekend for an excellent work-life balance.
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Operates under the direct general supervision of a Supervisor; the Housing Specialist exercises no supervision over other employees. The position requires full accountability for assigned cases including accurate and complete files, resolution of customer service cases, and responsiveness to participant and landlord inquires.
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Certified Therapeutic Recreation Specialist. Lead and manage a comprehensive rehabilitation program, overseeing all aspects from program development and staff training to quality assurance and issue resolution.
$100,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Technical Support Specialist is responsible for being a knowledgeable resource to others in the organization by providing guidance and support, as well as timely resolution to issues escalated to them from the customers/partners.
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Coordinates with HR Specialist as needed. Partners with managers to provide guidance on employee relations, coaching, disciplinary processes, and issue resolution. They partner with managers to provide guidance on matters related to employee relations, coaching, disciplinary processes, and issue resolution.
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Certified as an Anti-Money Laundering Specialist by ACAMS or equivalent AML certification/license is a plus; Providing oversight and guidance over the assessment of complex issues, structures potential solutions and drives effective resolution with other stakeholders including Financial Crimes Management, Risk, and KYC Office as well as internal audit staff.
$170,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Join our team as a Help Desk Support Specialist and play a crucial role in optimizing workflow efficiency and customer satisfaction. Emergency Response: Coordinate and manage rapid responses to urgent service requests, prioritizing critical issues to ensure timely resolution.
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Assist in system troubleshooting, issue resolution, and ongoing maintenance to ensure seamless operation. Develop and maintain databases, dashboards, and reporting tools to track commission metrics.
$75,000 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Employees in this position will support numerous FPL Home products and services by assisting customers with all their account inquiries and strive for a one call resolution. Associate Customer Account Specialist.
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Working collaboratively with business/functional line management in recommending, developing, and executing on business initiatives including assessing complex issues, structure potential solutions, and drive effective resolution within permissible statutory and regulatory frameworks.
$170,000 a yearFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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The Patient Experience Specialist performs detailed work on the timely and thorough review of complex and sensitive feedback and complaints to correctly classify and direct each case to the appropriate individual(s) or department(s) for resolution.
Full-timeExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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FPL Home is hiring motivated, self-starter candidates that is passionate about serving our customers and expand their career in our Future 150 company. This is an inbound customer service position in a fast-paced call center environment where you will provide exceptional customer experience.
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Utilize conflict resolution skills, exercise proper judgment, and understand departmental and organizational resources to address or triage patient concerns and complaints to the correct individual(s) or department(s.
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May support resolution of customer disputes and accounts receivable discrepancies (i.e. Billing/installation/customer issues). Our Specialist Sales Executive Mobility, earn between salary between $49,900 - $83,900 + commission with a total target compensation of $79,900 – $113,900.
$113,900 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago
resolution specialist jobs in Miami, FL
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