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We are currently recruiting for home-based Reservation Agent positions for our Inbound Contact Center team. Work Environment: This is a Work-From-Home Reservation Agent position.
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Creating and develop a leading team of reservation agents to achieve sales targets and service travel agent bookings. Responsible for properly staffing reservations and sales support channels including but not limited to reservation consultants, resolutions desk, reservations admin, documentation, and other support related roles.
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Assist with reservation requests forwarded to the hotel, supporting the in-house reservations department. Be able to perform all duties of Front Desk Agent. The Front Desk Supervisor is responsible for assisting Front Office Management to supervise the Front Desk staff to ensure excellent guest service while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while using brand or property specific processes.
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We offer training with our experienced leaders who will give you all the tools and continued guidance that you need to be a successful Reservation Agent. This job description is not designed to cover all of the comprehensive duties and responsibilities of the Reservation Agent role.
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Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ ticketing software. Must be able to type and learn airline specific computer reservation/ ticketing software.
Part-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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We are looking for a Front Office Agent, who will perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program.
Full-timeExpandApply NowActive JobUpdated 28 days ago - UpvoteDownvoteShare Job
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The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager.
Full-timeExpandApply NowActive JobUpdated 29 days ago - UpvoteDownvoteShare Job
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Previous experience as a Reservation Agent. REPORTS TO: Reservations Manager. Previous experience as a Reservation Agent. Internal: Staff in Reservations, Front Desk, PBX, Sales & Catering; Housekeeping Engineering, Food & Beverage, Resort Assistant Managers, and Executive Offices.
Full-timeExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Corresponds with Travel Agent regarding Siebel Emails , Dining and Meeting Space requests meeting the appropriate turnaround time. Corresponds with Travel Agent regarding Siebel Emails , Dining and Meeting Space requests meeting the appropriate turnaround time.
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Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc. We have an exciting job opportunity to join our Front Desk team as a Front Desk Agent at Hyde Midtown, Miami.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries. Under the general guidance of the Front Desk Manager and Front Office Manager, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program.
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The Reservation Agent is often the first contact in the process of setting up a vacation or business trip. ADVANTAGE Reserve is an industry leader in hotel reservation call centers; with a small friendly call center environment, located on W. Cypress Creek Road, Fort Lauderdale.
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Maintains suite and VIP reservation request process and inventory controls for all suites and other room accommodations, as needed, to maximize revenue and meet guest needs. Assists other departments such as Sales, Meetings and Conventions and Front Office with reservation related questions.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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In conjunction with the Reservations Manager, develop and promote monthly reservation sales agent incentives. Monitor recreation sales agent completion of daily tasks. Interface with the Director of Revenue Strategy and Reservation Manager to communicate yield strategy changes to reservation sales agents.
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reservation agent jobs in Miami, FL
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