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Collaborate with technicians on root cause analysis investigation and needed communicate with technicians on end-user support matters. Maintain overseeing of all systems owned by Desktop Support Engineering team.
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Morgan, Lewis & Bockius LLP, one of the world’s leading global law firms, with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking a Technology Support Analyst to support desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency.
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Just as teamwork and end user support are the most crucial aspects of this particular job role, people skills and outstanding communication skills is what we are looking for in our candidates.
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Develop and maintain databases which support departmental processes and foster continuity between SAP ERP programs and end user functionality. ESSENTIAL PERFORMANCE RESPONSIBILITIES Design and develop processes which support departmental initiatives and areas of responsibility.
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Act as a liaison between end users, when needed, and technology support teams to both ensure issues are addressed and guide Business Users through the appropriate process (e.g., submitting tickets.
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Mobile ticketing application user support and back-end case management (Desirable) The Customer Care Specialist must follow the applicable FIFA Ticketing processes, policies and regulations whilst providing support to all FIFA Member Associations with ticketing enquiries.
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Executes Project Management of application projects including workflow/Business Processes analysis, end user validation and acceptance, go-live, and maintenance using standard project management methodology.
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Provides technical support to a diverse group of end users, including NSU University School parents, students, faculty and staff to ensure prompt resolution of problems. Ability to communicate by phone or online with a complicated series of instructions to enable an end-user to successfully complete a task.
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Experience with providing end-user support on all Litigation Support applications, including but not limited to assisting with end-user training. Skills and attributes for success: - Performs administrative functions associated with the day-to-day use of litigation support software eDiscovery databases, including but not limited to: - database creation and maintenance; - importing images, data and transcripts; - searching and exporting data; - document scanning, OCR and coding; - and document productions - Processing and publishing of electronically stored information for cases.
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Experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users. As a CGS user support specialist, you will move, track, monitor, and diagnose IT systems while maintaining the utmost level of customer service, responsiveness, communication, and judgment.
$75,965.76 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Their responsibilities extend to providing comprehensive end-user support across the office, ensuring smooth functioning of IT systems and uninterrupted workflow. Their responsibilities extend to providing comprehensive end-user support across the office, ensuring smooth functioning of IT systems and uninterrupted workflow.
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The IT Field Support Technician is primarily responsible providing end user support for all technologies in client locations. Additionally, this role will support and assist other IT End User support functions, as needed.
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Provides end-user training on the various clinical systems' applications supported by the IT Training department. The Epic Trainer 2 - supports the University’s clinical systems required for patient care and maintains a solid understanding of the overall integration of business applications to provide training and support to staff members.
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Reporting to the Sr. IT Manager, the Technology Support Analyst will use advanced troubleshooting techniques in order to provide accurate, timely and creative resolutions to end-user and local-office technology-related issues and will provide recommendations for the use of technology in supporting practice-group needs.
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Deploys and serves as a subject matter expert support for end-user devices throughout the organization. Leads the design, development, and maintenance of organization-specific end-user technology.
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end user support jobs in Miami, FL
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