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Experience in an end-user support role. Strong analytical, project management, data management, and support skills. Models inclusive excellence through specific actions that support the College's mission in the recruitment, hiring, and retention of talented and diverse faculty and staff.
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Analyze Help Desk, NOC, and Site Support trends and provide continuous improvement and flexibility of the support function to assure service exceeds end user expectations. Supervise IT Command Center and Site Support teams to ensure timely and effective responses to user and business needs.
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The selected candidate will be results-oriented, self-motivated, energetic, professional, reliable, and a team player IT Technician III Responsibilities:Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
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Assist in the development, definition, and documentation of Technical Sales 'best practices" including but not limited to: RFQ/RFP analysis, Technical Audit, Quarterly Review, Time Studies, Annualized Cost Saving Programs, Corporate Reporting, End User Training Programs.
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OverviewJob DetailsJob Title: IT Field Services Technician (End User Support)Location: Raleigh (Swissport USA Home Office), JFK, ORD, MIAReporting to: IT Field Services Manager Job SummaryThe IT Field Services engineer acts primarily as on site 1st Level Support for Infrastructure, Hardware and Workplace Services.
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Receive, ticket, and route end user support issues. Maintain awareness of SGWS system environment to ensure the highest level of service and support to the. This includes software, hardware, network, telecommunication systems and basic desktop support matters.
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Must HaveTechnical/Functional Skills End user support experience, desktop management, SCCM, IGEL , UMS , ITIL Experience Required 2-5 years Roles & Responsibilities Displaying world class customer focused IT support, developing, and maintaining relationships within the business, at all levels.
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The Solution Architect is responsible for the design of technology solutions in support of core business functions by evaluating end user needs, business goals, budgets and existing applications to define system requirements and technical standards.
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Works with communication and end-user support teams to develop necessary training materials, communication plans, and post-implementation support. Lead areas of support for system administration included but no limited to the following in Workday Finance: FDM Support, Ad Hoc, Assets, Banking, Customer Accounts, Endowments, Expenses, Grants, Procurement, Projects, Supplier, Payroll, Benefits, Absence, Business process configuration and Security.
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Provide end-user support for RealPage platform questions and needs. The ideal candidate will support our Business Intelligence group in maintaining the RealPage platform, managing day-to-day system operations, and troubleshooting technical issues.
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Travel to directly provide new and existing customers with information, consultation, and support as well as conduct sales presentations for new and existing clients, own the transaction process from the discovery through to the closing phase, as well as conduct post-install site visits to check installer's craftsmanship and ensure End-User satisfaction.
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Provide all necessary Support for the Maintenance and repair of local Backup and Restore capabilities for End-User CIs; Resolution of all Incidents related to the performance of End-User CIs residing in conference rooms.
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Support the lab environment to match the production environment accurately, enabling effective testing and troubleshooting of end-user devices and shipboard systems. Background in building end-user devices from the ground up in an enterprise environment.
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End user support experience, desktop management, SCCM, IGEL , UMS. phone support to diagnosis remote customer issues. Job Description: Job Title EUC support engineer Skill Communication Skill Type Helpdesk Minimum Experience 2 - 4 Years Must Have.
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The Sr. Support Engineer must demonstrate technical competency in cloud computing, MDM, SCCM, Microsoft Windows, Microsoft Office, iOS, Android and MacOS and other End-User technologies Candidate will be expected to configure, implement, and maintain the shore side and shipboard End-User Services IT solutions.
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end user support jobs in Miami, FL
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