Field Application Engineer

Company DescriptionHMD USA Co., Ltd. is a global leader in electronic product conversion, providing comprehensive services across a wide range of products including notebooks, tablets, phones, wearables, accessories, audio equipment, and more. With over 30 years of industry experience, we have rapidly expanded and were listed on the Shenzhen Stock Exchange in 2019. Our company has deep roots in packaging and offers extensive printing and die-cutting services. We are committed to innovation, pioneering green technologies in die-cutting, and emphasizing automation and efficiency.Role DescriptionThis is a full-time on-site role located in Santa Clara for a Field Application Engineer. The responsibilities include providing technical support to clients, assisting in the design and implementation of electronic systems, collaborating with the sales team to identify customer needs, and enhancing client satisfaction. The role also involves troubleshooting and problem-solving to ensure high performance and reliability of applications and electronic components.QualificationsProficient in Field Applications (FAE) with the ability to provide hands-on technical supportExperience in analog circuits, electronic systems and components, as well as manufacturing processes and CAD softwareAbility to work closely with Sales teams to deliver customized solutionsStrong problem-solving and analytical skills with a customer-focused approachBachelor’s degree in Electrical Engineering, Electronics Engineering, Mechanical Engineering, or a related fieldStrong communication and interpersonal skills with the ability to build solid client relationshipsExperience in the electronics or manufacturing industry is a plus; experience with laser cutting is preferred