Senior Marketing Manager

Join to apply for theSenior Marketing Managerrole atLiveops, Inc.We’re seeking a Marketing Manager with 5+ years of B2B marketing experience (preferably 2+ in the contact center or BPO industry) to help execute and scale integrated marketing programs that generate demand, support revenue growth, and elevate the Liveops brand. This role is ideal for a marketer who thrives in cross‑functional environments, knows how to manage external vendors, and isn’t afraid to dive into everything from tradeshows and email campaigns to ABM programs and internal communications.Responsibilities Include Campaigns & Demand GenerationPlan and execute multi‑channel campaigns targeting prospects, partners, and clientsHelp manage lead generation efforts in collaboration with sales and rev ops, including email nurturing, paid media, and landing page performanceSupport ABM programs by creating targeted content, segmenting audiences, and aligning with sales outreachPartner with external agencies and vendors to scale campaign delivery, optimize spend, and track ROISupport channel partner marketing efforts by managing co‑branded campaigns, coordinating deliverables with partner teams, and ensuring alignment with joint go‑to‑market strategies.Events & TradeshowsOwn end‑to‑end event logistics for tradeshows, including booth management, collateral, swag, shipping, and lead captureAttend events and confidently engage VP+ decision‑makers, representing the brand professionally and strategicallySupport post‑event follow‑up plans, including lead routing and nurtureSales & Brand EnablementHelp manage sales content including pitch decks, email templates, one‑pagers, and case studiesBe the “brand steward” across the organization—ensuring all content, internal or external, reflects our visual identity and voiceCollaborate with cross‑functional teams (sales, product, client services) to develop marketing that supports business goalsInternal & Cross‑Functional SupportSupport internal communications and initiatives that reinforce culture, awareness, and performanceWork closely with the RevOps team to ensure data integrity, campaign tracking, and sales alignmentPreferred Experience & Skills5+ years of B2B marketing experience; 2+ years in the contact center, BPO, or customer experience industry is a strong plusHands‑on experience managing outsourced vendors and agenciesProven ability to lead marketing logistics for events and speak confidently with senior‑level decision‑makersDeep familiarity with ABM strategies and executionExperience using tools like HubSpot, 6sense, Salesloft, ZoomInfo, LinkedIn Campaign Manager, Google Ads, Sprout Social, SemRush, Wordpress, and GA4Strong project management skills with the ability to juggle multiple priorities under tight timelinesExcellent writing and communication skills—able to create, review, and refine content with precisionComfortable in a fast‑paced, entrepreneurial environment with a high level of autonomyWhy Join Liveops? Be part of a mission‑driven company helping redefine work and customer service. Join a supportive, collaborative marketing team that values innovation, results, and flexibility. Work remotely with a high‑performing, fun, and passionate group of professionals. Opportunity to grow your career in a visible, high‑impact roleAbout Liveops Liveops is redefining what outsourced customer service means in a modern, always‑on world, built on the belief that genuine connection drives brand loyalty. For over 25 years, we’ve paired cutting‑edge technology with trusted, remote, and empathetic human expertise to deliver agile, high‑touch customer support solutions that scale with precision and care. As pioneers in the flexible workforce model, we bring global reach with unmatched adaptability—helping brands meet customer needs, anywhere, anytime. From complex interactions to seasonal surges, we proudly serve Fortune 500 and enterprise clients—delivering personalized experiences that earn trust and drive lasting impact. It’s not outsourcing; it’s outsmarting. To learn more, visit www.liveops.com.Eligibility Requirements: Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas now or in the future.Equal Opportunity EmployerReferrals increase your chances of interviewing at Liveops, Inc. by 2xInferred from the description for this job Medical insuranceVision insurance401(k)Tuition assistanceDisability insurance#J-18808-Ljbffr