CX Process Architect for Claims & Support

Reserv is looking for a CX Process Manager in Atlanta, Georgia, to design, execute, and improve customer experience and claims support processes. You will document workflows, identify inefficiencies, and manage change effectively, ensuring the integration of BPO services.With 3+ years in CX operations or claims support, you'll play a crucial role in driving alignment across teams. Benefits include generous health insurance, a 401(k) plan, and a remote work environment.J-18808-Ljbffr