Customer Service Attendant

Customer Service Attendant Knox College invites applications for the 10-month, Part-Time position of Customer Service Attendant. Tuesday-Thursday 4 pm-8 pm, Friday 10:45 am-2:45 pm, Saturday 7:15 am-11:15 am (off Sunday & Monday) Summary Under the direction of the Director of Operation, the Customer Service Attendant is responsible for a variety of tasks in relation to interacting with all dining services guests while guiding them through the payment process. Required Qualifications: Possess basic math and reading skills Have customer service mentality and be able to effectively interact with students and guests Ability to operate CBORD Epic card readers Ability to function in a high stress environment Ability to follow instructions Ability to lift 30 pounds Ability to continuously stand and walk for the duration of an assigned shift Additional Responsibilities: Utilize proper sanitation and safety practices Follow job site, local, state, and federal health, and safety mandated requirements Interact with all guests and guide them through the payment process Process transactions using CBORD and credit and debit card transactions Maintain a clean work area Assist with the sanitation of the guest welcome area and dining room during down time Assist with monitoring the levels of utensil and napkin dispensers and refill if necessary Direct students to dining resources as requested Possess an acute knowledge of the menus available during each of your shifts Work catering as deemed necessary for operational needs Other front of house service attendant tasks may be assigned based on bus Pay rate will be based on current bargaining unit contract. Applicants must be currently authorized in the United States for any employer. Application: To apply, please submit a cover letter, resume including contact information for three references, and complete the Knox College Employment Application at https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ced18917-a7d8-4729-8bf3-9b2aa345c933&ccId=19000101_000001&type=JS?=en_US . Review of applications will begin immediately and continue until the position is filled. Finalists will be subject to a background check. In keeping with its commitment to equal rights since it was founded in 1837, Knox College particularly welcomes applications from members of underrepresented groups. Knox College does not discriminate on the basis of sex, pregnancy, gender identity or expression, race, color, creed, national or ethnic origin, religion or religious affiliation, sexual orientation or preference, age, marital or family status, disability, veteran status, or other status protected by applicable federal, state, or local law in admission, financial aid, employment, athletics, or any other aspect of its educational programs or activities.