Bilingual Title Registrations Associate(Spanish/Portuguese) 1,500 SIGN ON BONUS

Our Company:First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years.Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work.Your Title: Title & Registration AssociateYour Location: Needham, Massachusetts (In-Office Position)You Report To: Team Lead, Servicing OperationsYour Schedule: 9am to 5:30pm ESTYour Compensation: $19.62/hr plus annual bonus!Learn more about our awesome Servicing Operations team!GREAT PERKS!!!Monthly stipend for commuting to the office! (we pay for your gas)Potential hybrid model after training is complete Fully stocked kitchen - enjoy complimentary snacks Great inclusive company cultureAbout the Opportunity:First Help Financial, recently voted "Great Place to Work" for the three years in a row is seeking a highly motivated Titles & Registrations Associate reporting directly to the Team Lead, Titles. This exciting opportunity will allow professional growth within FHF and establish a career, versus just a "job"! We will provide training to be successful in your new role! You will be responsible for daily missing title and registration updates, connecting regularly with dealerships and DMVs, and engaging with Outside Sales daily. This position involves thoroughly recording, tracking, and proactively following up on all missing titles and registrations. The primary focus is to ensure the timely perfection of all titles and ensure registrations are completed in a timely manner.What you will do:Your responsibilities include but are not limited to:Manage and maintain records of all car titles, including requesting duplicates and processing title transfersRecord collateral information in the company databaseInvestigate the status of titles to ensure compliance with agreement termsCollaborate with Outside Sales, Customer Service, Total Loss, and Loss Mitigation teamsPrepare legal files as requestedAssist clients with vehicle registration processesCollect necessary documentation from dealerships and DMVsCommunicate with DMVs regarding registration requestsProvide support to management, vendors, and staff as neededInvestigate issues throughout the title lifeWhat you bring:1 year experience in an administrative roleHigh school diploma/GED equivalentMust have fluency in Spanish and/or PortugueseExcellent communication skillsAbility to multitask, and be self-reliantCapacity to conduct research beyond the immediate scopeProficient knowledge of Excel, Teams and OutlookFHF Benefits...Great Perks - We offer generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more), paid vacation, 401(k) match, tuition reimbursement, social activities, monthly lunches, a robust employee recognition and talent development program to enhance your career with usCulture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself. Growth - Company growth provides unprecedented career growth. FHF's extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you. Diversity and InclusionFHF is committed to building a culture that respects and embraces all walks of life, inclusive of gender, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.Administrative Assistant, Office Clerk, Office Administrator, Data Entry