Turquoise Trail Server

DescriptionJOB PURPOSE: Provides food and beverage service to restaurant customers. ESSENTIAL FUNCTIONS: Handles all customer requests and complaints promptly and in a courteous manner Greets customers Writes down beverage and food orders, relays orders to bartender and cook Serves alcoholic and non-alcoholic drinks and food orders to customers as ordered Observes customers to fulfill any additional requests Totals bills, accepts payment, and gives change Maintains bank in accordance with banking procedures Signs, counts, and balances bank Clears and cleans tables; empties and cleans ashtrays Other duties as assigned REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES): Must be at least 21 years old Good verbal communication and customer relations skills Ability to handle a variety of customer requests and personalities Must be people oriented Basic math skills Money-handling skills Must have basic English skills REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE: High School Diploma or GED Minimum of 6 months wait staff experience preferred PPABC Liquor Certification or successful completion of the PPABC Liquor Certification course PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: Casino or hotel restaurant setting; Shift work; Required to work weekends, holidays, and overtime Standing/Walking, 100% up to 4 hours at a time Lifting/carrying up to 30 lbs. Exposure to cigarette smoke, noise and some cleaning chemicals Must follow safety precautions and requirements DISCLAIMER STATEMENT: This job description lists the major duties and responsibilities required of the employee. An employee to perform tasks other than those listed to meet business needs.