Inside Sales Rep (Warm Leads, No Cold Calling) $60K$75K+

Inside Sales RepresentativeNot your average call centerthat's the Milan difference. Milan Laser is the largest laser hair removal company in the country and a two-time Best Places to Work in Omaha winner. With more than 400 clinics across 39 states and continued growth, we are expanding quicklyand our call center is the engine that drives it all.This is a high-energy, results-driven team that knows how to have fun while getting the job done. We celebrate wins, push each other to improve, and create an environment where people actually enjoy coming to work. If you thrive in a fast-paced, team-first culture and love helping people feel confident, you'll fit right in.This is where the client journey begins. As a Full-Time Inside Sales Representative, you'll be the first impression of Milan for prospective clients across the country. You'll connect with warm, high-intent leadsno cold callingand guide them toward booking their first consultation.You'll work across phone, text, email, and chat, building quick connections, creating excitement, and helping clients feel confident starting their hair-free journey.This role is fast-paced and metric-driven, where your performance directly impacts your earnings. You'll balance speed, accuracy, and exceptional service while delivering a standout client experience every time.CompensationBase Pay: $20.00 per hour ($41,600 annually)Total Cash Earnings: $22.85+ per hour with commission ($60,000+ annually)Top performers earn more than $36.00+ per hour ($75,000+ annually)ScheduleFull-time (40 hours/week) with 10-hour shifts:Three (3) weekdays each weekRotating weekends (Saturday + Sunday every other weekend)Shift Examples:Morning: 7:30 AM 6:00 PMEvening: 12:00 PM 10:30 PMSaturday: 8:00 AM 6:30 PM or 12:00 PM 10:30 PMSunday: 8:00 AM 6:30 PMBusiness Hours:MondayFriday: 7:30 AM 10:30 PMSaturday: 8:00 AM 10:30 PMSunday: 8:00 AM 6:30 PMWhat You'll DoClient Engagement & SalesHandle a high volume of inbound and outbound calls, texts, emails, and chatsConvert warm, marketing-generated leads into booked consultationsBuild rapport quickly with confidence, empathy, and strong communicationCreate urgency and excitement around starting laser hair removalReal-Time Performance & Coaching EnvironmentWork in a highly collaborative, on-the-floor environment with live coaching and supportReceive immediate feedback to help you improve, grow, and winContribute to a positive, high-energy team cultureOperational ExcellenceFollow dynamic scripting and standard operating proceduresMultitask across multiple conversations and systemsCoordinate scheduling with clinic teams nationwideAccurately document client interactionsPerformance & GrowthMeet or exceed daily, weekly, and monthly KPIsUse data and feedback to continuously improve performanceParticipate in team trainings, coaching sessions, and new initiativesWhat You BringSkills & MindsetSales-driven with a passion for helping people feel confidentStrong communicator who can build trust quicklyComfortable in a fast-paced, high-volume environmentCoachable and motivated by performance and resultsPositive, team-first attitudeExperienceHigh school diploma or equivalent1+ year of customer service experience1+ year in sales, appointment setting, or KPI-driven workCall center experience preferredAbility to type 60+ WPM and multitask across systemsInterest in aesthetics is a plusWhy You'll Love It HereA call center that doesn't feel like onefun, collaborative, and team-focusedReal-time coaching and support to help you succeedClear path for career growth into leadership, training, or corporate rolesOpportunities to grow with a company expanding nationwideBenefits IncludeFREE laser hair removal for you and your spouse/partnerMedical, dental, vision, disability, and life insurance within 30 daysPaid time off starting immediately401(k) with vested employer matchAll candidates must pass a pre-employment background check. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Milan Laser is an Equal Opportunity Employer. We are committed to building a diverse and inclusive team and welcome applicants from all backgrounds. Visa sponsorship is not available.