Community Services Director

JOB SUMMARY:Serves as the primary contact person for independent living residents following their move-in. Maximizes resident satisfaction in all phases of independent living. Oversees and provides management support to other positions as designated by the Executive Director.ESSENTIAL FUNCTIONS:Treats all information about residents, their condition, and family as well as personnel matters as confidential informationComplies with established Corporate and Departmental policies and procedures, and maintains established standards and practicesAssist residents in adjusting/acclimating to a new living environmentOversees the services of the independent living residentsEstablishes a quality living environment through participation in the Community Residents Association and their various committees, whereby residents can maximize their potential for satisfaction, participation and socializationMaintains communication with all levels of care in order to achieve appropriate level of care transfers within our communityCoordinates and implements resident orientation programsServes as back-up to the marketing department Assures maintenance, compliance and auditing of resident records in accordance with applicable regulations and corporate/facility policyFiscally responsible for the budgets of each department supervised in the areas of staffing and suppliesResponsible for managing, motivating, leading and supervising co-workers who report to this positionPerforms other functions as directed by the supervisorQUALIFICATIONS:At least a high school diploma and 3-years of experience working in a senior residential communityPossesses management experience and ability including skills in written and verbal communication, good judgment and reasoning and coachingHave compassion, understanding and empathy for older personsUnderstands management, delegation and motivational conceptsMust have qualities of leadership, initiative and dependabilityAbility to communicate to residents at a level they can understandAbility to use computerPHYSICAL REQUIREMENTS:Working conditions are normal for an office environment. Work requires extensive work using a computer. This position has physical and mental aspects of sedentary work in which lifting requirements are minimal. Occasionally required to walk; use hands to finger, handle, or operate computers, objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.Our Mission StatementHonor Christ through faithful service to seniors and one another. What's in it for you?As a valued member of our team, you'll enjoy these exceptional benefits & perks: Paid time off, with an opportunity to cash out each yearTuition reimbursementHealth, dental, vision, and life insurance optionsRetirement contributionsProfessional licensure reimbursementWant to know more? Visit Homewood Benefits for all the details.