Access Coordinator II - Cancer Institute

Access Coordinator II An Access Coordinator II is responsible for coordinating and facilitating access to services, resources, or systems for clients, patients, or internal staff. This role serves as a key point of contact to ensure processes run smoothly, efficiently, and in compliance with organizational policies.Qualifications Minimum Qualifications:High School, GED, or formal educational equivalentTwo years of customer service experience preferably in registration, billing, or scheduling in a healthcare environment.Good communication skills, basic proficiency with computers (preferably MS Office), excellent telephone etiquette skills, and general knowledge of office machines including printers and scanners.Excellent customer service skills.Knowledge of basic medical terminology is required.Preferred Qualifications:Experience in registration, billing, or scheduling in a healthcare environment.Additional Information:All UAMS employees will treat others with Dignity and Respect. We communicate and share complete and unbiased information, assuring our colleagues receive timely, complete, and accurate information in order to make informed decisions. We participate in institutional initiatives and encourage the participation of others. We collaborate in policy and program development, implementation, and evaluation using best practices in delivering quality service. All duties will be performed in accordance with the UAMS Core Concepts of Patient and Family Centered Care set forth by UAMS. These core concepts allow for an approach to health care that shapes policies, programs, facility design and staff day-to-day interactions. It leads to better health outcomes and wiser allocation of resources, and greater patient and family satisfaction. The core concepts of patient and family centered care consist of Dignity & Respect, Information Sharing, Participation, and Collaboration.Salary Information: $15.26/hrRequired Documents to Apply:List of three Professional References (name, email, business title), ResumeOptional Documents:Proof of Veteran StatusSpecial Instructions to Applicants:Please contact askrecruitment@uams.edu for any recruiting related questions.All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYSPlease do not send to listed recruitment contact.Pre-employment Screening Requirements:Annual TB Screening, Criminal Background CheckThis position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.Constant Physical Activity: Feeling, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, TalkingFrequent Physical Activity: Grasping, Reaching, Standing, WalkingOccasional Physical Activity: Crouching, Kneeling, Lifting, Pulling, Pushing, StoopingBenefits Eligible: Yes