Customer Service Specialist for an Activewear Brand in the US (Home Based Part Time)

Job Title Customer Service/Technical SupportJob DescriptionCheck and respond to all emails (orders, returns, exchanges, inquiries)Respond to Shopify chat messagesHandle "Where is my order?" requestsProcess returns and exchangesMaintain clear and friendly communication with customersKeep inbox organized and up to dateMust HavesThis role is only open to Filipinos permanently residing in the PhilippinesExperience in eCommerceCustomer service experienceStrong written English communicationAbility to respond within 24-hour turnaround (on chats/emails)Organized and able to manage inbox independentlyNice to HavesExperience with ShopifyCustomer service experience in fashion/retail industryCompassion and super friendlyHome Office RequirementsPerfectly working headset and webcamStable internet connection of at least 25 Mbps ~ 50 MbpsUp to date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or laterQuiet room with no distractions or background noisesA backup plan if the power goes out or if your internet connection becomes unstable during your shiftOnly applicants meeting the strict criteria above will be contacted.