Collections Dialer

About us: Our work environment includes: Modern office setting On-the-job training Lively atmosphere Growth opportunities Job Title: Appointment Coordinator Responsibilities: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner. - Schedule appointments for customers using the phone system. - Provide information about services and products to customers. - Maintain accurate and up-to-date customer records. - Collaborate with other team members to ensure smooth appointment scheduling process. - Follow up with customers to confirm appointments and provide necessary reminders. - Handle customer complaints or concerns, escalating issues as needed. - Provide exceptional customer service at all times. Qualifications: - Excellent communication skills, both verbal and written. - Strong phone etiquette and customer service skills. - Ability to multitask and prioritize tasks effectively. - Proficient in using phone systems and computer software. - Detail-oriented with strong organizational skills. - Ability to work well in a team environment. - Previous experience in a similar role is preferred but not required. We offer competitive compensation, opportunities for career growth, and a positive work environment. If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you. To apply, please submit your resume and cover letter highlighting your relevant experience. Job Type: Part-time Pay: $16.00 - $17.00 per hour Expected hours: 25 per week Experience: Customer service: 1 year (Preferred) Computer skills: 1 year (Preferred) Work Location: In person