HVAC Sales Technician (Comfort Consultant)

HVAC Sales Technician (Comfort Consultant)Company: M&S Air Conditioning and Plumbing (A Fountain Comfort Group Company)Location: Leesburg, FL and Surrounding AreasJoin the M&S Sales & Service TeamAt M&S, we don't just sell boxes; we deliver peace of mind and home comfort. We are looking for a high-energy, technically-minded professional who can bridge the gap between complex HVAC mechanics and top-tier customer service. If you have the "gift of gab," a deep understanding of HVAC systems, and a drive to hit sales targets, you belong on the M&S team. We provide the leads; you provide the expertise and the solutions.Job DescriptionThe HVAC Sales Technician is responsible for performing in-home technical consultations, diagnosing system failures, and presenting homeowners with replacement or upgrade options. This role requires a blend of advanced technical knowledge and "consultative sales" skills. You will manage the customer journey from the initial diagnosis to the final proposal, ensuring every homeowner receives a solution tailored to their budget and comfort needs.Key Responsibilities and Sales DutiesConsultative Selling: Conduct thorough home comfort assessments to identify opportunities for system replacements, indoor air quality (IAQ) upgrades, and high-efficiency heat pump solutions.Technical Diagnosis: Perform expert-level diagnostics on residential HVAC systems to determine if a repair or a full "change-out" is the most cost-effective and reliable path for the customer.Proposal Presentation: Create and present professional digital proposals using company software, explaining the features, benefits, and long-term energy savings of various equipment tiers.Lead Conversion: Follow up on service-generated leads and company-provided appointments to maintain a high closing ratio and meet monthly sales quotas.Financing Expertise: Educate homeowners on available financing options and rebates to make high-ticket comfort solutions affordable.Project Handoff: Work closely with the installation team to ensure all job specifications, blueprints, and customer expectations are clearly communicated for a seamless install.Customer Experience: Act as the primary point of contact for the homeowner during the decision-making process, ensuring 100% satisfaction and "raving fan" reviews.Documentation: Accurately complete sales contracts, load calculations, and financing paperwork using company-provided technology (ServiceTitan).QualificationsRequired QualificationsSales Aptitude: Proven ability to build rapport quickly, overcome objections, and close high-value residential service contracts.Technical Background: Minimum of 2+ years of experience in HVAC service or installation to ensure technical credibility with the customer.Communication: Exceptional verbal and written skills. You must be able to explain "SEER ratings" and "variable speed blowers" in simple, value-based terms.Mobility: Valid Florida Driver's License and a clean driving record (MVR).Physical Stamina: Ability to perform home inspections, including entering attics and crawlspaces to verify ductwork and system integrity.Preferred QualificationsCurrent EPA Section 608 Universal Certification.Prior experience in "In-Home Sales" or as a "Service-to-Sales" Technician.Familiarity with ServiceTitan or similar CRM/Proposal software.NATE Certification in Service or Installation.Benefits & CompensationM&S offers a compensation package designed for high-performers:Earning Potential: Competitive base hourly pay plus uncapped commission on equipment sales and maintenance plans.Lead Flow: Steady stream of qualified leads from our active service department and marketing efforts.Comprehensive Benefits: Medical, Dental, and Vision insurance.Retirement: 401(k) plan with a generous company match.Support & Resources:Company-provided vehicle with a fuel card.iPad/iPhone for digital presentations and sales tools.Paid training on the latest HVAC technology and advanced sales techniques.