Business Manager - Vice President

Vice President, Business ManagerJoin our Commercial & Investment Bank Finance & Business Management team, where you'll help shape the future of operations and client service. You'll partner with leaders across the business to drive innovation, deliver impactful solutions, and turn data into actionable insights. If you thrive in a collaborative, fast-paced environment and are passionate about transformation, we want you on our team.As a Vice President, Business Manager in Finance & Business Management (F&BM) within the Commercial & Investment Bank, you will play a pivotal role supporting the Client Onboarding & Documentation organization, AI for Operations initiatives, and the Chief Data & Analytics Officer for Operations and Client Service. You'll drive transformation projects, shape product and operations strategy, and deliver insights that enable senior stakeholders to achieve operational excellence and measurable business outcomes.Job ResponsibilitiesPartner with senior leaders to define objectives, targets, and metrics, translating strategy into actionable roadmaps and measurable outcomesLead or support operations product and transformation initiatives, including process re-engineering, digitization, AI/automation use cases, and location planning, from problem framing through benefits realizationOwn headcount and expense forecasting in partnership with Finance; support annual budgeting and business reviewsManage allocations and activity-based costing; support cost-to-serve modeling and benchmarking to inform pricing and investment prioritiesDevelop business cases and investment memos, including options analysis, financial models, risks, and success metricsRun the investment governance process, including intake, prioritization, approvals, and benefits trackingBuild and evolve operational and product metrics frameworks; design executive dashboards and management reporting that connect KPIs to strategyAnalyze large, complex data sets to identify performance trends and root causes; turn insights into executive narratives and recommendationsPrepare and deliver materials for senior forums, helping the business "tell the story" with clarity and impactCoordinate deliverables across business managers, finance, technology, and operations; drive cross-functional decisioning and issue resolutionManage business hygiene and governance, supporting training, access recertifications, resiliency planning, expense approvals, and people agenda initiativesRequired Qualifications, Capabilities and SkillsBachelor's degree6+ years of experience in financial services or adjacent industries in business management, operations/product management, strategy/consulting, or transformation rolesDemonstrated experience leading operations product or transformation efforts with measurable outcomesProven ability to craft investment-grade business cases and executive-ready materials; strong financial acumen in budgeting, forecasting, allocations, and cost modelingAdvanced data literacy: ability to structure analysis, interpret complex data, and translate insights into decisions; comfort partnering with data & analytics teamsExceptional communication and storytelling skills for senior audiencesStrong stakeholder management and collaboration skills across multiple levels and functions; ability to influence without direct authorityHighly organized, self-motivated, and adept at managing multiple priorities in a fast-paced environmentExcellent PowerPoint and Excel skillsPreferred Qualifications, Capabilities and SkillsExperience with AI tooling and implementationExperience with dashboarding/BI toolsPrevious people management experienceAbout UsJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/VeteransAbout the TeamJ.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.