Oral Surgery Treatment Coordinator

Job Description Now Hiring : Oral Surgery Treatment Coordinator - Jacksonville IIAre you passionate about helping patients feel informed, comfortable, and confident in their care? We are looking for an experienced, patient-focused Oral Surgery Treatment Coordinator to join our team at our Jacksonville II (Henderson) office!This role is essential in helping patients understand and move forward with their oral surgery treatment plans while creating an exceptional patient experience from consultation to completion.What You’ll Do:Welcome and support oral surgery patients with professionalism, empathy, and confidenceManage a multi-line phone system to schedule, reschedule, and confirm appointments.Present and explain treatment plans, procedures, and financial arrangements clearly and thoroughlyCoordinate oral surgery cases, including scheduling procedures and follow-up appointmentsVerify insurance benefits and review coverage related to treatment recommendationsDiscuss financing options and help patients navigate payment solutionsServe as a liaison between patients, providers, and team members to ensure a seamless patient experienceMaintain accurate patient records and documentation in DenticonHelp patients feel educated, prepared, and at ease throughout their treatment journeyOther duties as assignedWhat We’re Looking ForHigh School Diploma or GED requiredA minimum of 1-2 years experience in Oral Surgery, front desk OS experience preferredStrong understanding of dental insurance, treatment presentation, and financial arrangementsExcellent communication and relationship-building skillsHighly organized with strong attention to detailAbility to multitask and thrive in a fast-paced environmentCompassionate, professional, and patient-centered mindsetAbility to lift 15-20lbsWhy You’ll Love Working Here:Competitive pay!Comprehensive Insurance Coverage (after 90 days!) – Health, Vision, Dental, Life, Disability, FSA & more!401(k) Employer Contribution Plan (after 90 days!)Quarterly Performance Bonus Opportunities!Paid Treatment Coordinator Training Class!Employee Assistance Program!Uniform Allowance!Paid Time Off & Paid Holidays!Fridays off at 2 PM!Volunteer opportunities with our Smile Squad to earn awesome prizes!Fun team events, giveaways & social campaigns year-round!Birthday and Work Anniversary surprises sent directly from our owners!Employee discounts at major retailers!and so much more!