2610176 RCM Cust Svc Support Rep-10am-7pm EST - Remote - Patient Customer Service (Sourcing)

Orchestrate Consulting's mission is to help job seekers access carefully coordinated opportunities that match their career goals. We are not a staffing firm or agency. Orchestrate Consulting does not hire for these roles—we curate and validate them from verified employers.Employer Industry: Diagnostic Testing and Drug DevelopmentWhy Consider This Job Opportunity Salary up to $21.00 per hour Comprehensive benefits including Medical, Dental, Vision, Life, STD/LTD, 401(k), and Paid Time Off (PTO) Opportunities for career advancement and skill development in the healthcare field Work in a collaborative and innovative environment focused on improving healthcare Passionate and customer-centric team culture Structured training program to ensure proficiency in processesWhat To Expect (Job Responsibilities) Answer over 80 inbound calls daily from patients, doctor's offices, or private insurance carriers Initiate payment plans for patients with outstanding balances Utilize multiple resources to resolve patient inquiries during calls Maintain performance goals and metrics Become proficient with processes after completing a structured training programWhat Is Required (Qualifications) High School Diploma or GED equivalent Minimum of 1 year of customer service experience Ability to work effectively in a fast-paced environment Strong attention to detail and organizational skills Excellent communication skills and ability to perform in a team environmentHow To Stand Out (Preferred Qualifications) 1 year or more of call center experience 1 year or more of experience in medical billing, insurance claims, and explanation of benefits 1 year or more of experience in patient billing#DiagnosticTesting #CustomerService #HealthcareCareers #CareerGrowth #ComprehensiveBenefits"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."#OrchestrateConsultingGroup