Sr. Program Manager

This is a Fully Remote Job1. About Our Client:The organization is a consultancy and public benefit corporation focused on improving government services by making them simpler and more effective. Since 2015, it has supported federal, state, and local agencies in addressing technology modernization challenges, particularly those involving legacy systems. The organization employs human-centered design and modern engineering practices to enhance digital products and services, aiming to improve outcomes for both the public and government staff.2. About the Opportunity:The Sr. Program Manager leads delivery and client engagement efforts for a portfolio of strategic contracts. The role ensures strong client relationships, manages program delivery outcomes, and oversees contract and financial performance. This position contributes to building trusted partnerships with government clients and promotes a positive delivery environment that supports mission success.3. Responsibilities:Cultivate strong, trusting relationships with government partners and maintain high situational awareness at the agency levelProactively identify and resolve risks in delivery, processes, staffing, contracts, and financesEngage clients regularly to ensure needs are met or exceeded and maintain transparent communicationMonitor project landscape to identify new opportunities and manage program growth including contract modificationsCollaborate across projects and teams to anticipate and solve delivery challengesSupport delivery environments based on mutual trust between clients and the teamScale delivery efforts through managing project managers and other leadsOversee contracts and finances within the portfolio in coordination with finance teamSet and uphold standards for delivery excellence and client serviceApply organizational policies and guidance at the program levelContribute to development and achievement of company objectives and key results4. Requirements:Experience with custom software or cloud infrastructure projectsExperience working with or for state government agencies, including knowledge of government contracting and complianceProven leadership of agile development teams and large-scale projects with significant complexityFamiliarity with agile frameworks (scrum, kanban, SAFe) and development practices like continuous integration and deliveryStrong communication skills and ability to build empathetic client and team relationshipsProblem-solving skills addressing complex challenges involving multiple organizations and technologiesHighly organized with a focus on sustainable, culture-conscious business growthStrategic delivery and contract management skills for medium- and long-term planningAbility to maintain broad situational awareness beyond immediate teams5. Pay Range and Compensation Package:$157,500—$177,300 USDEqual Opportunity Statement:Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.Note:TalentHop is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.