Lift Optimization Specialist

Primary Schedule: 2200 - 0800, Wednesday - SaturdayAbout USA JetWithin the robust framework of Ascent Global Logistics, USA Jet consistently delivers crucial time-sensitive airlift services, reinforcing the supply chains of esteemed customer partners. Based at Willow Run Airport in Belleville, MI, with over 44 years of service in domestic and U.S. to Canada, Mexico and South America cargo transportation, USA Jet is recognized as a trailblazer in the North American air cargo industry.Our Guiding PrinciplesAt the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member. We're equally dedicated to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve. We aim for perfect execution in everything we do and 'play hard' by creating an environment where tasks are performed with a can-do attitude from start to finish. We 'play smart' by delivering on our commitments in an honest, fair and ethical manner. We treat every person with whom we interface with the utmost dignity and respect. We understand that our teammates are our most valuable assets, so we 'play together' by making every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved.What You'll DoThe Lift Optimization Specialist reports directly to the Lift Optimization Manager and will be responsible for crew coordination and bidding USA jet aircraft based on cost, payload, freight readiness, and protect time.Responsible for utilizing company resources to maximize profitability and mission successCollaborate with Flight Following and Maintenance to determine accurate aircraft assignmentCoordinate with Crew Scheduling to determine additional crewmember needs based on business levels and current availabilityMaintain working knowledge of all USA jet airframes, their load capabilities, cabin and door sizes, weight limitations, and performance restrictions and abilitiesUtilize knowledge of hazardous materials requirements to assist flight following and crewmembers to ascertain legality of shipmentsApply knowledge of international operations including but not limited to documentation and border crossing requirements, to assist in the successful completion of missionsNetwork with customer service, sales, customer care, and internal/external sources to understand current markets and demand for resources/liftCoordinates with customer service to provide updated information on resource availability, shipment status, and assistance to ensure customer satisfactionEscalate operational issues to ensure expedited resolution of airline concernsCollaborate with crew scheduling, flight following, and crewmembers with fatigue mitigation by coordination of crew meals, quiet rooms, hotel accommodations, and airline tickets, as necessaryUtilize various applications and software resources to assist with necessary reporting, ongoing projects, and organizational needs as requiredAssist Flight Following and Crew Scheduling as necessaryResponsible to actively participate in USA Jet Safety Programs and SMS. Required to report all safety concerns in a timely manner. Required to ensure that they and their co-workers are performing their functions in the safest possible manner. Required to follow the standards of the Occupational Safety and Health Administration with legal authority at the location at which they are workingOther duties may be assignedWhat You'll BringHigh school diploma or general education degree (GED)Two (2) years' experience in expedited transportation, or equivalent combination of education and experience preferredAbility to read, write and speak English fluentlyAbility to type a minimum of 30 w.p.m.Ability to work effectively in a team as well as independentlyDemonstrated ability to identify and resolve issues creativelyMust have a strong sense of urgency to time-sensitive situationsMust be able to remain calm during adverse conditionsComputer software knowledge of key Microsoft Office platforms including Microsoft Word and Excel is preferredKnowledge of locations/operations of airports in North AmericaSuccessful candidates must satisfactorily complete the training, currency, and testing requirementsSuccessful candidates must pass an initial Drug and Alcohol screening process, and a fingerprint based Criminal History Records Check (CHRC) and/or Security Threat Assessment (STA) as required by the Transportation Security Administration (TSA).Ascent's Competitive Benefits401(k) and employer matchingLife InsuranceHealth, Dental, Vision InsuranceShort- & Long-Term DisabilityPaid Time Off (PTO)Employee Assistance ProgramPaid Parental LeaveEmployee Wellness ProgramPaid HolidaysEmployee Recognition ProgramsFlexible Spending Account (FSA)Tuition ReimbursementHealth Savings Account (HSA)Overtime, Differential, Trip & Bonus PayAdditional ConsiderationsEmployment is not contingent upon COVID-19 vaccination statusMay be required to work near moving mechanical parts and in outside weather conditionsNoise levels may be moderate to loud when aircraft is taxiing in the area