ERP Solution Delivery Project Manager
ERP Solution Delivery ManagerThe ERP Solution Delivery Manager will be part of the Enterprise Business Applications team managing digital transformation projects in the areas of Enterprise Resource Planning (ERP) and complementary applications such as Customer Engagement and Power Platform. The individual in this role will work on a team of technology leaders, solution architects, software developers, business analysts, quality assurance, functional design, and various members to manage project work to successful completion. This role will be responsible for managing the client discussion and overseeing client's needs to build and maintain strong delivery as well as ensure client expectations are successfully managed.Job duties include:Maintaining strategic relationships with client personnel, including members of client senior managementManaging client expectations and supporting difficult messages when necessary to keep project delivery on courseIdentifying areas of risk on engagements and developing plans to manage those risksManaging the vision of the project solutionLeading, overseeing, and preparing updates to project planMaintaining detailed work plans in Azure DevOpsPreparing formal and informal presentations for client meetingsLeading the project team daily, including BDO consultants and client team members, this will include scrums, planning, and status meetingsProviding guidance to the project change plan, including identification of new scope and preparation of change ordersProviding project leadership for assessment, implementation, and optimization engagementsWorking with Project Manager to ensure that BDO's project governance framework is applied to projects and that governance documentation is maintained, published, and stored according to BDO Quality Audit standardsDelivering timely project communications to the client including regular status reports and steering committee presentationsEnsuring that the BDO Project Team follows BDO Implementation Methodology and produces deliverables to standards and on scheduleParticipating in ongoing refinement of BDO Project Governance, Implementation Methodology, contracts and templates, mentors colleagues, and provides guidance and supportOther duties as requiredSupervisory responsibilities include:Owning and driving completion of key workstreams by associates and senior associates as directed by project leadersManaging project workstreams of associates and senior associates as directedMentoring and developing entry level consultants and senior consultantsMay act as Career Advisor to associates and senior associatesQualifications, knowledge, skills, and abilities include:Education:Bachelor's degree AND six (6) or more years of industry experience with ERP solution delivery management, required; ORHigh School Diploma/GED AND seven (7) or more years of industry experience with ERP solution delivery management, requiredExperience:Six (6) or more years comprehensive ERP solution delivery management experience including the management of budget, risks, resources, scope, issues, changes, and quality, requiredExperience with project planning, scoping and management skills, requiredExperience with business process analysis & design and process flow skills, requiredExperience in planning, managing scope, timeline, or budget, requiredClient facing consulting experience, preferredTrack record of managing projects within a software solutions complex deployment environment, preferredLicense(s)/Certification(s):PMP, preferredSoftware:Experience with one (1) or more of the following solutions, required:HCMCustom ApplicationsData analyticsERP (Dynamics 365 F&O, Business Central, CE)NetSuiteCRMCybersecurityProficient in the use of Microsoft Office Applications, requiredMS Project, preferredAzure DevOps experience, preferredMicrosoft Project experience, preferredSmartsheet experience, preferredOther knowledge, skills & abilities:Ability to work in a deadline-driven environment while handling multiple projects/tasks simultaneously with a focus on detailsExcellent interpersonal and customer relationship skillsStrong analytical, facilitation, documentation, presentation, and communication skillsStrong business process mapping skillsAbility to lead and facilitate client workshops and sessionsComfortable engaging with clients on multiple implementations at the same timeStrong analytical, problem solving, facilitation, documentation, and communication skillsAbility to effectively manage a diverse project team and escalate performance issues to department leadershipStrong knowledge of solution implementation methodologiesKeywords: Microsoft Dynamics Finance & Operations, Dynamics F&O, Microsoft Finance and Supply Chain Management, Microsoft F&SCM, Microsoft Dynamics 365, Dynamics 365 CRM, Microsoft Customer Experience Platform, Business Analyst, BA, Enterprise Tester, Requirements Gathering, User Experience, User Enablement, Data Visualization, Software, Definition, Custom Applications, Data Analytics, Cloud Strategy, SharePoint, Office 365, O365, SFDC, D365, Acumatica, NetSuite. OpenAir, Ceridian, Dayforce, HCM, Human Capital Management, Delivery Lead, Project ManagementIndividual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. National Range: $120,000 - $170,000 Maryland Range: $120,000 - $170,000 NYC/Long Island/Westchester Range: $120,000 - $170,000