Senior Director, Healthcare Member Care Operations

Navitus Health Solutions is seeking a Sr. Director for their Healthcare Member Contact Center in the United States. This role involves strategic leadership and operational oversight to enhance service performance in a 24/7 omnichannel environment. Candidates must possess over 10 years of progressive leadership experience in customer care operations and demonstrate a proven record of enhancing efficiency and service quality. The position offers a competitive salary range between USD $152,077.00 - USD $190,000.00 annually, along with potential bonus opportunities. #J-18808-Ljbffr