Registry Technician

THE POSITION As a Registry Technician with the Department of Health, you will play a key part in supporting statewide health information. Your work will help ensure that vital records are complete, correct, and ready for use in public health efforts. This position offers a steady pace, consistent goals, and a clear purpose. Step into a role that supports both accuracy and community well-being-apply today! DESCRIPTION OF WORK This position supports the statewide registries by reviewing, analyzing, and improving data submitted from many reporting sources. It helps ensure that registry information is complete, valid, and aligned with state and national standards. As a Registry Technician, you will perform the following duties: Statute Knowledge: Maintain working knowledge of applicable state laws and regulations governing registry data Data Tracking: Maintain databases that track onboarding progress and identify needs for additional outreach or training Training Support: Assist in developing training materials for electronic registry application modules Case Review: Review and validate data submitted from reporting entities to ensure accurate information is added to the registry Data Quality Analysis: Analyze data for consistency and validity using knowledge of medical terminology, coding, and program standards Stakeholder Communication: Collaborate with authorized reporting entities to resolve discrepancies and improve reporting accuracy Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information Full-time employment, 37.5 hours per week Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time. The typical schedule for this position will include 2 on-site days per week. You may also be required to work on-site as dictated by operational and training needs. This position will have 2 weeks minimum of mandatory on-site training. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements Three years of complex clerical experience working in the collection and maintenance of vital events, cancer, or immunization registry data; or Three years of experience as a Clerical Assistant 3 or Medical Records Assistant (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration) working with vital events, cancer, or immunization registries within the Pennsylvania Department of Health; or One year of technical healthcare data management experience and an associate's degree in a health or healthcare related field; or An associate's degree in a Health Information Technology (HIT) program; or Eligibility for certification as an Oncology Data Specialist (ODS) as specified by the National Cancer Registrars Association, Council on Certification. Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree. Other Requirements PA residency requirement is currently waived for this title. You must be able to perform essential job functions. How to Apply Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information. Veterans Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box. Eligibility rules apply. 01 Do you possess three or more years of experience as a Clerical Assistant 3 or Medical Records Assistant (Commonwealth titles) working with vital events, cancer, or immunization registries within the Pennsylvania Department of Health? Yes No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Do you possess three or more years of full-time complex clerical experience working in the collection and maintenance of vital events, cancer, or immunization registry data? Yes No 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 Do you possess one or more years of full-time technical healthcare data management experience? Yes No 06 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 07 Do you possess an associate's degree or higher level degree in a health or a healthcare related field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. Yes No 08 Have you successfully completed, or are you within three months of completing, an associate's degree or higher-level degree in a Health Information Technology (HIT) program? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. Yes No 09 If you are within three months of completing an associate's degree or higher-level degree in a Health Information Technology (HIT) program, on what date do you expect to graduate? If this does not apply to you, please type N/A in the text box. 10 Are you eligible for certification as an Oncology Data Specialist (ODS) as specified by the National Cancer Registrars Association, Council on Certification? Yes No 11 If you answered YES, please upload a copy of your written verification from the NCRA of your eligibility to take the ODS exam. Upload documents using the "Attachments" tab on the left. If you answered NO, type N/A in the text box below. 12 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. Yes 13 WORK BEHAVIOR 1 - REVIEWS HEALTH INFORMATION Reviews health information data such as health record indices, pathology reports, cancer records, immunization records, vital records and other sources of medical data to determine compliance with all state and federal health information reporting laws and regulations as well as national standard setting organizations such as National Association for Public Health Statistics and Information Systems (NAPHSIS) or Joint Commission on Accreditation of Healthcare Organizations (JCAHO). Levels of Performance Select the "Level of Performance" which best describes your claim. A. I have experience reviewing a variety of patient and facility records to determine compliance with all state and federal health information reporting laws and regulations as well as national standard setting organizations' guidelines while working for a third party organization such as Dept. of Health, JCAHO, American College of Surgeons (ACOS), Accreditation Association for Ambulatory Health Care (AAAHC), etc. B. I have experience reviewing a variety of patient and facility records within the facility I worked. The purpose of these reviews was to determine compliance with all state and federal health information reporting laws and regulations as well as national standard setting organizations' guidelines. C. I have successfully completed college-level coursework related to compliance and legal issues in health information, medical terminology, anatomy and physiology. D. I have NO experience or training related to this work behavior. 14 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience The type(s) of records you reviewed Did you review the records working for a third party organization or as an employee of a facility? The actual duties you performed 15 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title Credits/Clock Hours 16 WORK BEHAVIOR 2 - ANALYZES HEALTH INFORMATION DATA Analyzes health information data including demographics, diagnosis and mortality data reported from or documented in multiple sources such as electronic health records, medical billing systems, patient registration systems, etc. to determine the most appropriate value to represent each health record. Levels of Performance Select the "Level of Performance" which best describes your claim. A. I have experience analyzing health information data including demographics, diagnosis and mortality data reported from multiple sources to determine the most appropriate value to represent each health record. B. I have experience analyzing health information data including demographics, diagnosis and mortality data reported from a single source to verify accuracy and completeness of data within the health record. C. I have successfully completed college-level coursework related to Health Record Content and Documentation, ICD-10/CPT coding and/or Cancer Registry. D. I have NO experience or training related to this work behavior. 17 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience The type(s) of information you analyzed The source(s) from where this information was obtained The actual duties you performed 18 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title Credits/Clock Hours 19 WORK BEHAVIOR 3 - ENTERS AND VALIDATES HEALTH RECORD INFORMATION Enters and validates health record information into standardized health data computer applications such as electronic heath records, electronic billing systems, cancer registry software, or other health information databases using standardized health information terminology such as International Classification of Diseases, 10th Edition (ICD-10) codes, International Classification of Diseases for Oncology, Third Edition (ICD-O-3) codes, and medical abbreviations. Levels of Performance Select the "Level of Performance" which best describes your claim. A. I have experience entering and validating health record information into standardized health data computer applications using standardized health information terminology. B. I have experience entering and validating non-health related information into industry computer applications using standardized terminology. C. I have successfully completed college-level coursework related to ICD-10 coding or Information technology in Health Care. D. I have NO experience or training related to this work behavior. 20 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience The type(s) of systems you used to enter and validate data The type(s) of information you entered and validated The actual duties you performed 21 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title Credits/Clock Hours 22 WORK BEHAVIOR 4 - COMMUNICATES IN WRITING Writes responses to inquiries, written reports and documents related to the interpretation and comprehension of state and federal health information reporting laws and regulations as well as national standard setting organizations' guidelines. Levels of Performance Select the "Level of Performance" which best describes your claim. A. I have experience writing responses to inquiries and other written reports and documents related to the interpretation and comprehension of state and federal health information reporting laws and regulations as well as national standard setting organizations' guidelines. I was responsible for the accuracy and content of the complete document. B. I have experience writing portions or sections of responses to inquiries and other written reports and documents related to the interpretation and comprehension of state and federal health information reporting laws and regulations as well as national standard setting organizations' guidelines. Someone more experienced than I was responsible for the accuracy and content of the complete document. C. I have experience preparing responses to inquiries, routine reports such as weekly or monthly reports, progress reports, or activity reports unrelated to the interpretation and comprehension of state and federal health information reporting laws and regulations as well as national standard setting organizations' guidelines. D. I have successfully completed college-level coursework related to technical writing, report writing, or non-fiction writing. E. I have NO experience or training related to this work behavior. 23 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience The type(s) of written documents you prepared (reports, letters, etc.) The subject matter of the documents you prepared The actual duties you performed Your level of responsibility 24 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title Credits/Clock Hours Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov