Catering Manager

Catering Manager – Ensemble CateringAt Olaya Events & Company, We Create Extraordinary Experiences.It's more than a slogan, it's our purpose and we do it every day. There are long days and incredible challenges, yet when each event comes together there is no greater feeling than contributing to others' lives, whether it's a wedding uniting love and families or a corporate hosting, we are part of creating something larger than us. We want you to bring the determination, courage, and passion to everything you do to serve people. You will be expected to bring high level of attention to even the smallest details, to be your word and follow through on your commitments, to do the right thing, and to uphold team members in the highest regard. Our mission is to constantly improve ourselves, continuously raising our bar that we will inspire and lead by dominating the wedding and event market.Together...we will knock people's socks off. We will make event planning stress-free. We will serve our clients so they feel like honored celebrities at their own event.As the Catering Manager you will be responsible for the prep of the catering event logistics and hiring/training/management of the serving team. You will need to consult with customers to determine their catering requirements, host couples at our tastings and work with the Chef and catering staff on how to elevate the guest experience.Overview of Main ResponsibilitiesManaging catering functions and staff to ensure the customer experience is extraordinary.Hiring, Training, Supervising, Developing, Scheduling and Disciplining catering staff.Responding to new and current catering inquiries and emails.Ensure all clients are entered into catering CRM software when booked.Coordinate tastings for clients, including communicating/scheduling clients, creating catering forms/layouts, coordinating with chef and following up with clients to ensure menu is picked and all questions are answered.Meet company response standards when communicating with clients (within 24 hours).Provide accurate proposals, contracts and follow-ups in accordance to company standards.Create and post BEOs 2 weeks prior to event to the company event database.Hands on when needed and quality control operations in order to assess improvements that align with company goals and values.Managing successful planning and execution of catering functions, including tastings.Adhere to sanitation and safety standards.Ensure employees have appropriate equipment, supplies, and resources to perform their job.Who We Are Looking ForA true servant leader – someone who is dedicated to their team's performance, goals and development.Someone who acts with uncompromising honesty and integrity. They do what is right even when no one is watching.Someone who has the initiative and the responsibility to make things happen. They are driven by personal values and avoid letting circumstances or conditions influence their behavior.Someone who knows how to handle difficult situations when they arise and can problem solve situations through confidence while inspiring team to pull together.Someone who shows persistence and hardworking effort in order to create something extraordinary.Someone who has the awareness, perseverance, and determination to seek out feedback to become better. They are willing to grow and are humble enough to make those changes.Someone who is highly organized – they can maintain proper systems in place and create new ones as neededSomeone who can manage the catering operations for large events and is able to multi-task and coordinate with multiple individuals and teams.Qualifications1-2 years of management experience1-2 years in front of house cateringHigh level of attention to detailStrong sense of care & loves to provide service to othersAbility to lead, coach and motivate individuals and teamsAbility to build relationships quicklyStrong customer service skillsAbility to work nights and weekends is requiredBachelor's degree requiredBenefitsPaid Time Off - 2 weeks and 10 Holidays (includes your birthday) after 3 months with company.Additional PTO is earned on an annual basis for your first 3 years (up to 3 additional PTO weeks in the summer + bonus days off around December holidays!).401k company matchMedical BenefitsDental BenefitsWeekly Wednesday lunch with the teamSalary Range: $50,000-55,000 annually, depending on experienceApplyingSend resume to marykate@olayaevents.com and answer the following – What is the superpower that you will bring to this role?Only applications submitted via email will be considered.