Cash Application and Collections Specialist

About Mintz GroupMintz Group is a global investigative and due diligence firm supporting leading corporations, financial institutions, and law firms. With operations across multiple jurisdictions, we operate in a fast-paced, client-driven environment where accuracy, responsiveness, and financial discipline are critical.Position OverviewThe Cash Applications & Collections Specialist is responsible for the accurate and timely application of cash receipts across Mintz Group’s global entities, while supporting the broader collections function. This role is critical to maintaining clean accounts receivable, improving cash flow, and ensuring a high standard of client service.Key ResponsibilitiesCash ApplicationsPost and apply daily cash receipts in NetSuite across multiple entities (US, UK, Canada, and others)Investigate and resolve unapplied or misapplied cashIdentify and escalate short payments or discrepancies to the Collections teamRecord retainers, prepayments, and deposits accuratelySupport AR-related bank reconciliationsPayment ProcessingProcess credit card payments (ad hoc and month-end) and ensure proper applicationMaintain accurate documentation and audit trail for all transactionsCollections & AR SupportMonitor and manage the AR inbox (invoice requests, statements, banking details, tax forms)Support collections efforts by ensuring accurate AR balances and clean agingAssist in resolving billing discrepancies in coordination with Billing and Practice teamsPrepare and distribute customer statementsClient Portals & ComplianceUpload invoices to client portals and track submissions in NetSuiteComplete vendor onboarding forms and ACH/EFT documentationProcess ImprovementIdentify and address inefficiencies in AR and cash application processesSupport automation and system improvements within NetSuite and reporting toolsWhat Success Looks LikeCash is applied accurately and within 24 hours of receiptMinimal unapplied or aged cash balancesClean and reliable AR aging to support collections effortsTimely and professional response to internal and client requestsStrong partnership with Collections, Billing, and Practice teamsQualifications2–5 years of experience in Accounts Receivable, Cash Applications, or Collections supportExperience with NetSuite is a mustExperience in a multi-entity and/or multi-currency environment is a plusStrong attention to detail and problem-solving skillsProficiency in Microsoft Excel and OutlookExcellent communication and organizational skillsExperience in professional services or project-based environments is preferredFrench fluency highly desired Ready to Join Us? You will thrive in this role if you enjoy leading operational functions, improving financial systems, and supporting high performing teams with timely and accurate work. This role combines team leadership, financial precision, and process improvement to ensure best in class accounts payable operations.This is a hybrid role, and candidates must live in or near one of the metro areas, NY or DC or remote on east coast hours. Why You’ll Love Working with Us Competitive Salary: $55,000 – $70,000 depending on experience Discretionary Bonus Flexible Time Off Policy Comprehensive Health Benefits : Medical, dental, and vision coverage Retirement Savings: 401(k) plan with employer match Parental Leave Hybrid Work Environment: Candidate must live in or near one of the listed metro areas or we can support remote work in IL, CO, OH, ME, CT, FL Life Insurance: Company sponsored basic life and AD&D insurance Additional Benefits: FSAs, Transit, and Parking options Our Commitments as an Employer Mintz Group is committed to providing equal employment opportunities to all individuals. We do not discriminate against any applicant or employee based on gender, transgender status, race, color, religion, marital status, pregnancy, national or ethnic origin, ancestry, citizenship, sexual orientation, age, veteran status, genetic information, mental or physical disability (unless such disability is a bona fide occupational qualification), gender identity or expression, or any other characteristic protected by federal, state, or local law.Our policy of equal employment opportunity applies to all aspects of the employment relationship, including recruitment, hiring, promotion, transfer, training opportunities, termination, wage and salary administration, and the application of benefit plans and company policies.