Front Desk Supervisor

Job Description Benefits/PerksGreat Work EnvironmentCompetitive CompensationCareer Advancement OpportunitiesJob SummaryWe are seeking an experienced Front Desk Supervisor to join our team! As our Front Desk Supervisor, you will be managing a team of Front Desk Associates to ensure every guest receives exceptional service. As a supervisor you will be responsible for training new employees, creating a schedule, and handling basic disciplinary actions. The ideal candidate has a strong background in customer service and leadership and a positive attitude.ResponsibilitiesCreate and implement both short and long-term goals for the company and the front desk staffHandle scheduling and time off requests for staff working the front deskSet a service standard and lead by example, providing exceptional customer service to all guestsManage training of new and existing staff members to ensure everyone understands the expectations set forth for themWork closely with the rest of the team to provide the highest level of customer serviceCoordinate with staff and the community to create partnerships and host eventsQualificationsPrevious experience managing a team desiredPrevious customer service experienceStrong communication and interpersonal skillsExcellent customer service skillsAttention to detail