Account Service Manager

Account Service Work is more rewarding when you remove all the barriers to the best thinking. That's why the big stuff - from brand initiatives to new tech launches to bespoke digital efforts - goes further with Starmark. So come light up some new possibilities for your career as part of our crew.Starmark proudly follows Agile methodologies agency-wide, so you'll fit right in if you're a self-motivated explorer who plays well with others and loves stellar work that brings results.As an Agile Team We Value:Quick Daily Check-ins: set business priorities, facilitate collaboration, increase transparency, reduce noise, avoid wasteSolid Planning: Participate in project roadmaps, plan new stories with clients, plan your work in 2-week sprintsPeople Who Deliver: excellent work for the client while managing effective relationships both externally and internallyBeing Able to Respond to Change: Plan for change, remain flexible, collaborate with team and client for successAccount Service - Advertising AgencyLooking for candidates with a skillset that includes experience managing client programs from integrated and digital campaigns to website and application development.Expectations:Ability to work directly with client and team to build relationshipsBalanced analytical and creative mindsetStrong written and verbal communication skillsStrong presentation skillsExceptional organizational skillsAbility to manage multiple projects in an Agile, deadline-driven environmentServe as point of contact for all client day-to-day communication and oversightAbility to liaise with strategy, creative, development, media, business intelligence and content teamsUnderstanding of aligning marketing strategies with business needsExperience in developing goals and requirements, project plans, and managing budgetsPassion for learning the latest technologies and techniquesAbility to thrive in a fast-paced, self-starter environment, juggling multiple accounts at onceAbility to work well with others and resolve conflict when necessaryStrong knowledge of both traditional and digital technologiesStrong knowledge of Client Services Management processes including Agile methods a plusMaintain and grow client relationships through the development of strategic marketing strategies based on clients business goals, audience and budgetContribute to the financial health of the agency by participating in new business development efforts and/or ensuring forecasted client programs are executing as plannedThe ability to help educate clients on complexity of work and set client priorities for feasible deliveryRequirements:Bachelor's degree in Communications, Advertising or Marketing or similar profession in Account Management3+ years experience in related advertising backgroundExperience working directly with clients and/or in a client services roleAdvanced computer skillsMath and analytical skillsAttention to detail and ability to multi-taskAbility to work in a fast paced environmentAbility to communicate effectively with clients and team membersWe offer paid benefits, paid time off and more