Account Manager
*Dynamic Elevator *is currently seeking an experienced *Account Manager *in *Miami, FL.*
Responsible for successfully maintaining service accounts and repair work and developing and maintaining strong relationships with new and existing customers so that the branch meets annual revenue goals.
*Responsibilities*
* Serve as the lead point of contact for all customer account management matters.
* Build and maintain strong, long-lasting client relationships.
* Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
* Prepare job proposals with QuickBooks online and interfacing with operations personnel for additional input and approvals.
* Receives and responds to written and oral questions related to quoted jobs and service contracts. Includes performing follow-up with customers on all service and repair proposals.
* Ensure the timely and successful delivery of our solutions according to customer needs and objectives
* Assist with challenging client requests or issue escalations as needed.
* Performs other duties as may be assigned.
*Skills*
* Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
* Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executives.
* Proficiency in Microsoft Office, especially Excel
* Familiarity with QuickBooks or similar accounting software
* Experience delivering client-focused solutions to customer needs
* Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
* Excellent listening, negotiation and presentation abilities
* Strong verbal and written communication skills
* Bachelor's degree in Business Administration or related field
* Strong communication skills in English and Spanish
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Language:
* Spanish (Preferred)
Work Location: In person