IT Intern

Systel’s business is growing, we are looking for an IT Operations intern to support the IT Department.The IT Operations Intern will support the IT Operations team in maintaining and improving the organization’s day-to-day technology environment. This role is designed to provide hands-on experience in IT support, endpoint management, system administration, user support, asset management, and operational processes while strengthening technical troubleshooting and communication skills.This internship is ideal for students pursuing a degree in Information Technology (IT), Computer Information Systems (CIS), Cybersecurity, Management Information Systems (MIS), or a related field who are interested in IT infrastructure, technical support, systems administration, and operational technology services.Key ResponsibilitiesAssist the IT Operations team with daily technical support activities and operational tasksProvide first-level support for hardware, software, printer, and connectivity issuesAssist with workstation deployments, device imaging, system setup, and equipment replacementsSupport user account administration tasks, including onboarding, offboarding, password resets, and access requestsMaintain and update IT asset inventory records and equipment trackingHelp monitor and maintain system health, patching, and endpoint complianceAssist with troubleshooting issues related to Microsoft 365, Windows systems, and common business applicationsDocument technical procedures, troubleshooting steps, and operational processesSupport conference room technology and office IT equipment as neededParticipate in IT operational improvement initiatives and process standardization effortsAssist with maintaining organized IT storage areas, spare equipment, and deployment readinessEscalate complex technical issues to senior IT staff when appropriateQualificationsRequiredCurrently pursuing a Bachelor’s degree in Information Technology, Computer Information Systems (CIS), Cybersecurity, Management Information Systems (MIS), or a related fieldBasic understanding of computer hardware, operating systems, and networking conceptsStrong problem-solving and troubleshooting skillsStrong communication and customer service skillsAbility to prioritize tasks and manage time effectivelyPreferred:Familiarity with Microsoft 365 administration toolsExperience with Windows operating systems and basic system administrationExposure to Active Directory or user account management conceptsExperience working with ticketing systems or help desk environmentsBasic understanding of networking fundamentals and cybersecurity best practicesSkills & CompetenciesStrong attention to detail and organizational skillsAbility to troubleshoot technical issues in a structured mannerWillingness to learn new technologies and operational processesAbility to work independently and collaboratively in a team environmentProfessional communication and customer service mindsetAdaptability in a fast-paced technical environmentAbout SystelRugged Compute Where Mission Meets Critical.Founded in 1988, Systel, Inc.® is a leading manufacturer of rugged compute solutions with a relentless focus to support our customers and their missions. Our pedigree of capabilities spans numerous advanced platforms with thousands of successful deployments in the defense and commercial sectors. Systel’s rugged systems are designed and manufactured for continuous operation under the most extreme and austere environmental conditions. All of our products are proudly made in the USA in our headquarters in Sugar Land, TX. We are AS9100:2016 and ISO 9001:2015 certified.EEOC StatementSystel is committed to providing equal employment opportunities to all individuals. We ensure that hiring and advancement decisions are based solely on individual qualifications without regard to race, religion, color, creed, national origin, disability, age, sex, genetic information, military status, or any other status protected by applicable federal, state, or local laws.Offer ContingencyAll employment offers are conditional upon successful completion of a background check, physical assessment if required.For more information, please visit systelusa.com.Powered by JazzHR