MFT Platform Engineer

Role: MFT Platform Engineer – Globus Implementation, Configuration & Operations Location: Across USA any Location (Only FTE Position) Hire type: FulltimeRequired Technical SkillsGlobus Platform Expertise (Critical)3+ years hands-on experience with the Globus platform, including Globus Connect Server v5 deployment, configuration, and administrationDeep understanding of the Globus ecosystem: endpoints, collections (managed and guest), storage gateways, storage connectors (S3, POSIX), and the Globus Web AppExperience with GridFTP protocol — concurrency, parallelism, data channel tuning, and performance optimization for large-scale transfersFamiliarity with Globus Auth — OAuth 2.0 / OpenID Connect integration, federated identity management, and identity provider configurationExperience with Globus Flows for workflow automation and scheduled/recurring transfer operationsExperience with Globus CLI and Globus Python SDK for scripting and automationFamiliarity with Globus vendor support engagement processesGoogle Cloud Platform (GCP)Hands-on experience with GCP Compute Engine (VM provisioning, management, and maintenance)Experience with GCP Cloud Storage (S3-compatible buckets, lifecycle policies, IAM, service accounts)Understanding of GCP networking — VPCs, firewall rules, DNS, ingress/egress controls, and DMZ architectureExperience with GCP IAM, service accounts, and RBACLinux Systems AdministrationStrong Linux administration skills (the Globus Connect Server runs on Linux VMs)Proficiency with shell scripting (Bash), system monitoring, log analysis, and troubleshootingExperience with package management, service configuration, and security hardening on LinuxNetworking & SecurityUnderstanding of network protocols: TCP/IP, HTTPS, GridFTP, DNSExperience configuring firewall rules for high-port-range protocols (TCP 50000–51000)Familiarity with Zero-Trust security principles and DMZ architecture patternsUnderstanding of HIPAA compliance as it applies to data transfer and PHI handling in healthcare environmentsData Transfer & MFT ConceptsBroad understanding of Managed File Transfer principles — secure transfer protocols, audit logging, compliance, and data governanceExperience supporting large-scale data transfers (terabyte- to petabyte-scale) in research, academic, or healthcare environmentsFamiliarity with other MFT tools (Signiant, Cleo, or similar) is a plusPreferred / Nice-to-Have SkillsExperience deploying Globus in a healthcare or regulated environment (HIPAA, NIST)Familiarity with Azure DevOps (ADO) for config/state management and CI/CD pipelinesExperience with Terraform / Infrastructure as Code for GCP resource provisioningKnowledge of Sailpoint or similar identity governance platforms for user provisioningExperience with Entra ID (Azure AD) federation and SSO integrationFamiliarity with High-Performance Computing (HPC) environments and research data workflowsExperience with monitoring/observability tools (Prometheus, Grafana, GCP Cloud Monitoring)Understanding of Box.com integration patterns (Globus + Box complementary architecture)Other RequirementsSelf-directed problem solver – Identifies issues, researches solutions, and proposes fixes without waiting for detailed instructions. Globus troubleshooting often requires deep dives into different layers of the stack (application, performance, networking, user-support).Strong communicator – Able to explain complex technical concepts to both technical staff and research customers; produces clear, concise documentation.Enables others – Actively transfers knowledge to internal team members; creates operational runbooks and training materials that enable the team to assume full ownership.Customer-oriented – Comfortable working directly with research users to troubleshoot issues and guide them through data transfer workflows.Governance-aware – Navigates Customer change management, approval processes, and security review requirements effectively.Proactive – Anticipates operational needs, identifies process improvements, and proposes solutions for long-term platform sustainability.