UNARMED SECURITY OFFICER

Job Title: Unarmed Security Officer - D Department: Operations Reports To: Operations Supervisor Supervises: None Decision-Making Authority: Minimal Hiring Responsibility: Negligible Expense Responsibility: Negligible Goods Responsibility: Negligible Services Responsibility: Negligible ____________________________________________________________________ Job Summary: The Unarmed Security Officer - D is responsible for maintaining a secure, safe, and welcoming environment by conducting surveillance, enforcing access control, providing customer service, and responding to incidents and emergencies. Officers in this role must be vigilant, professional, and capable of managing conflict while documenting incidents accurately. ____________________________________________________________________ Key Responsibilities: 1. Patrolling and Surveillance Conduct regular patrols of designated areas to deter criminal activity, monitor for safety hazards, and observe individuals for suspicious behavior. Operate surveillance systems (CCTV, alarms) to enhance situational awareness. 2. Access Control and Screening Enforce access control procedures at entry points by checking credentials, verifying authorization, and conducting bag checks as needed to prevent unauthorized entry. 3. Customer Service and Conflict Resolution Provide assistance to visitors, customers, and employees by answering questions, giving directions, and maintaining a helpful, professional demeanor. Use de-escalation techniques to manage conflicts on-site. 4. Emergency Response and First Aid Respond promptly to incidents such as medical emergencies, fires, or threats. Support evacuation procedures and assist emergency responders. Provide first aid or CPR if certified. 5. Reporting and Documentation Document incidents, suspicious activities, and hazards through clear, detailed reports. Maintain security logs in accordance with company protocols. ____________________________________________________________________ Qualifications: Education: High School Diploma or GED Experience: Minimum 1 year in Security Operations ____________________________________________________________________ Technical Skills: 1. Surveillance & Security Systems Operation 2. Emergency Response & First Aid 3. Conflict Resolution & De-Escalation Techniques ____________________________________________________________________ Core Competencies: 1. Situational Awareness and Observation 2. Communication and Interpersonal Skills 3. Patrolling and Monitoring Procedures ____________________________________________________________________ Licenses and Certifications: State Security License: D (Required) CPR/First Aid Certification: Preferred ____________________________________________________________________ Position Details: Armed/Unarmed: Unarmed Employment Type: FullTime Pay Type: Hourly Hourly Rate Range: $16.00 $18.00