Hybrid Customer Support Manager & Data Analyst

A leading tech company in Boston is seeking a Customer Support Manager / CS Analyst to enhance customer success. This hybrid role revolves around customer engagement, data analysis, and process improvement to ensure a smooth customer experience. The ideal candidate should have at least 2 years of experience in customer support or success in a B2B SaaS environment, alongside strong analytical skills and excellent communication abilities. Join a dynamic team where your contributions will drive efficiency and customer satisfaction. #J-18808-Ljbffr