Multi-Line Representative - State Farm Agent Team Member

*Bilingual Mandarin Position*Location Address: Anthem, AZ 85086At Nanette Mcclelland-Miller - State Farm Agent, we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you'll fit right in with us.Responsibilities:Communicate with customers to understand their needs and provide available product information.Assist in developing relationships with new and existing customers across multiple product lines.Support daily office operations, including documentation, scheduling, and follow-up activities.Participate in marketing efforts to promote awareness within the community.Maintain accurate records and ensure a consistent customer experience.Collaborate with team members to achieve office objectives. Qualifications:Effective written and verbal communication skills.Strong organizational abilities with attention to detail.Comfortable working in a fast-paced environment.Prior experience in customer service, business support, or insurance preferred.Must possess or be able to obtain necessary state insurance licenses before start date.Bilingual Mandarin speaker (required). Benefits:Health Allowance: $300 per month to support health-related expenses after 90 days of employment.Short Term Disability: Offered to qualifying new employees after 90 days, with premiums covered by the agency.Instant Answer Term Life Insurance: $50,000 term life coverage available to qualifying employees after a 90-day waiting period.Earned Time Off (ETO): Three weeks (15 business days) of annual leave will begin accruing after the 90-day probation period. Please note that ETO does not roll over; a new 15-day balance will be granted each year on the employee's anniversary date. To maintain sufficient leave throughout the year, employees should use no more than 50% of their earned time off (ETO) before July.Observed Holidays: Thanksgiving Day, Christmas Day, New Year's Day, 4th of July, and Memorial Day.Retirement Plan: Eligibility for 401(k) plan with a 3% employer match after 90 days.