Bilingual Secretary/Clerk - Spanish/English

JOB Bilingual Secretary/Clerk 2Spanish/English Our Role: Please come join our team to do meaningful work that has a real impact in our community. We are a team-oriented, family-friendly organization over 130 dedicated public health professionals. We work hard every day to keep our community safe and healthy. Keeping you and your family - and our county and its many visitors safe is our job. It could be your job too! The Position: Under the direction of the Secretary/Clerk 4, with oversight from the Accounting and Finance Program Manager, the incumbent, fluent in both Spanish and English, orally and in writing, performs a variety of administrative clerical functions in support of all District programs and initiatives. The incumbent provides interpreter and translation services on a regular basis, and is proficient in both Spanish and English, demonstrating cultural competency in support of our clients, some with little or no English proficiencies. The incumbent is expected to have excellent verbal and written communication skills because of daily contact with members of the public and District personnel. This position is often the first point of contact for the public requesting District information and services, and with that, it is imperative to consistently provide an excellent customer service experience to the public we serve. This position requires general knowledge of all Health District programs and services. Scope of Responsibilities: The Secretary/Clerk 2 position requires the incumbent exercise full occupational level secretarial and clerical skills. Complexities in the work situation call for reliance upon the incumbent’s judgment, discretion and understanding of the manager’s desires and expected functions. Hours: 40 hours per week – 100% FTE. This is an in-office assignment. The incumbent will report to the District offices located in the Norm Dicks Government Center in downtown Bremerton, Monday through Friday, 8:00 a.m. until 4:30 p.m. Status: Regular status, full-time position. Benefits: The district offers a comprehensive health benefit plan which includes medical, dental, and life coverages, including several voluntary plan selections through The Standard, Aflac, and Met Life. The district provides medical and dental coverage contributing percentages of the average medical and dental insurance premium costs for full time employees as follows: Employee @ 100%, Employee & Spouse @ 90%, Employee & Child(ren) @ 90%, and Full Family @ 85%. Benefits include generous paid time off, and twelve paid holidays per year. Employees participate in the Public Employees Retirement System (PERS), a defined benefit retirement plan managed by the Washington State Department of Retirement Systems and Social Security. Several deferred compensation retirement savings plans are also offered. EXAMPLE OF DUTIES Performs clerical duties and provides administrative support to all District programs as assigned. Provides interpreter services on a regular basis, in both Spanish and English, demonstrating cultural competency in support of clients with little or no English proficiencies.Supports team members in accomplishing program and agency goals and objectives.Operates computers utilizing a variety of software programs, including database, spreadsheet, and word processing applications, to produce written documents with clearly organized thought using proper sentence construction, punctuation, and grammar.Greets the public, ascertains the nature of visit, provides services as appropriate and may refer to other departments and/or community services.Performs data entry, filing and word processing for various programs as assigned.Attends scheduled staff meetings to keep current with procedural changesInitiates completion of regularly recurring reports and standard form letters.Compiles data from various sources and makes summary reports as directed.Assesses and collects fees. Records payments received for services. Accurately operates point of sale systems.Records minutes for various agency and inter-agency meetings.Searches files and records for readily identified information as required. Provides copies of published materials.Performs switchboard/phone inquiry assistance duties as assigned. Receives and routes a variety of calls.Maintains support staff process protocols for assigned duties by keeping them current and accurate on an on-going basis and as duties are re-assigned.May date stamp and distribute incoming mail and prepare and post outgoing mail.Participates in and contributes to ad hoc special activities and assignments.Composes responses to routine inquiries from other agencies and/or the general public.Proofreads documents before final printing and mailing per request.Develops and evaluates office procedures and technical filing and indexing systems.Establishes and maintains cooperative, effective working relationships with coworkers, other District employees, and the general public using principles of good customer service.Works both independently and within a collaborative team-oriented environment; contributes openly, respectfully disagrees, understands the ideas of others, and listens well. Stays current on HIPAA and ensures confidentiality of personal health information, maintaining compliance as required by statute and ensuring confidentiality at all times.Demonstrates cultural humility and embeds health equity into all aspects of assigned work and associated interactions.Models an organizational culture that promotes the practice of respect for people, openness, trust, safety, transparency, collaborative problem solving, managing with data, in the pursuit of continuous improvement and quality assurance.Reports for scheduled work with regular, reliable and punctual attendance.Performs other duties as assigned. The examples of work listed above are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed. The intent of the listed examples is to give a general indication of the levels of difficulty and responsibility.Physical Demands & Working ConditionsWork is performed primarily indoors in an office environment, with minimal travel to attend meetings, conferences, seminars, etc. Requires the ability to communicate with others orally, face to face, and by telephone. Requires manual and finger dexterity and hand-eye-arm coordination to write and to operate computers and a variety of general office equipment. Requires mobility to accomplish other desktop work, retrieve files, and to move to various District locations. Requires visual acuity to read computer screens, printed materials, and detailed information. Essential duties may involve occasional kneeling, squatting, crouching, stooping, crawling, standing, bending, climbing (to stack and store or retrieve supplies or office equipment). May occasionally be required to work a varying schedule which may include evenings and weekends. Requires the ability to alternatively sit and stand for sustained periods of time for customer service transactions.Requires the ability to lift and/or carry objects and materials weighing up to fifty pounds.Frequently required to perform work in confidence and under pressure for deadlines, and to maintain professional composure and tact, patience and courtesy at all times.The environment is dynamic and constantly changing, resulting in continually re-evaluating and shifting priorities.May be required to stay at or return to work during public health incidents and/or emergencies to perform duties specific to this classification, or to perform other duties as requested in an assigned response position. This may require working a non-traditional work schedule or working outside normal assigned duties during the incident and/or emergency. SUPPLEMENTAL INFORMATION Performance of job duties requires a reliable vehicle, valid Washington State driver’s license and proof of appropriate auto insurance. The incumbent may choose to use a District fleet vehicle when available.In addition to the monthly compensation listed on the announcement (DOEQ), a bilingual stipend of $120.00 per month will also be included. To view the posting and to submit the required electronic application, please visit the Careers section of our website at kitsappublichealth.org.