Account Manager

Account Manager - NAND & SSD SolutionsPosition OverviewWe are seeking an experienced Account Manager to develop and grow strategic customer relationships in the NAND and SSD storage market. The role combines technical product knowledge of SSDs and NAND flash with proven account management and sales skills to drive revenue, expand market share, and ensure customer satisfaction. The ideal candidate will act as the primary point of contact for assigned accounts, translate customer needs into solutions, and coordinate internally to deliver on commitments.Key ResponsibilitiesManage a portfolio of enterprise and channel accounts focused on NAND and SSD storage products, building trusted partnerships and understanding customer business objectives.Drive revenue growth by identifying upsell, cross-sell and new business opportunities for NAND and SSD solutions.Serve as the primary customer contact for commercial negotiations, contract renewals, pricing discussions and order management to ensure timely and accurate fulfillment.Collaborate with product management, engineering, supply chain and technical support to align product roadmaps, resolve issues and deliver tailored solutions.Develop and execute account plans and forecasts, maintain accurate CRM records, and report on pipeline, sales performance and customer health.Conduct regular business reviews with customers to review performance, gather feedback and identify areas for improvement or product enhancements.Deliver product demonstrations and technical value propositions, and coordinate with sales engineering to address complex technical requirements.Monitor industry trends in NAND flash and SSD technologies, competitor offerings, and supply dynamics to inform account strategies and product positioning.QualificationsBachelors degree in Business, Engineering, Computer Science or related field; equivalent experience considered.3+ years of account management or sales experience in storage, semiconductors, or related technology industries, with direct exposure to NAND and SSD products preferred.Proven track record of meeting or exceeding sales targets and managing complex accounts, including contract negotiations and renewals.Strong technical aptitude with the ability to understand and communicate SSD and NAND flash architecture, performance characteristics and use cases to both technical and non-technical stakeholders.Excellent communication, presentation and relationship-building skills, with experience conducting business reviews and executive-level engagements.Proficiency with CRM tools (e.g., Salesforce) and experience building accurate forecasts and account plans.Self-starter with strong organizational skills, ability to manage multiple priorities, and a collaborative mindset to work across cross-functional teams. Willingness to travel as required to meet customers and attend industry events.BenefitsMedicalDentalVisionPTO401k w/ company match