Guest Experience Lead (GEL)

GuestExperience LeadFlexible scheduling with a side of always feeling valued. Ajob at McDonald's offers a job combo that fits YOU.PERKS & BENEFITS:#crew_min_wage hourly starting rate plus cash incentivesEmployee discounts and free mealsPaid sick leave and/or paid time offTuition reimbursement and/or educational assistanceTraining and advancement opportunitiesWeekly pay with optional direct depositMedical, dental, and vision benefitsAnd much, much more! Available to full time employees in select locations.Full-time, part-time, breakfast, lunch, late nights,weekends-whatever works for you, opportunities are available anytime-we've gota job combo specifically for you!This role is vital to the guest experience because you'll:Lead the experience: Check in with guests and make sure they areenjoying themselvesBe the solution: Handle guest concerns and provide resolve to theirsatisfactionUnderstand that teamwork is key: Work hand in hand with your teamto maintain a welcoming, friendly, and clean restaurant environmentBe in the know: Offer expert insight into promotions and benefitsof utilizing the McDonald's App, Mobile Order & Pay featuresTo be successful in this position, you'll need:A humble and hospitable demeanor;Passion for helping and serving others (customers and fellow team members);A desire to learn and grow; andThe ability to communicate effectively and anticipate customer needs