Catering Supervisor

Creative Dining is hiring immediately for a full-time Catering Supervisor.Location: 3201 Burton St SE Grand Rapids, MI 49546Schedule: Full time schedule. Must be available to work mornings, mid-day, evenings and weekendsRequirement: 1-2 years of experience required.Pay Range: $19-$22Position Reports to: Catering ManagerYOU'D MAKE A GREAT ADDITION TO OUR TEAM! At Creative Dining, we believe in the power of hospitality to create connections and build community. If you're passionate about culinary excellence and making a real impact, you'll be a perfect fit for our team, where integrity, creativity, and teamwork are at the core of everything we do!Job SummaryThe Catering Supervisor manages operational tasks for catering events, ensuring excellent customer service, food presentation, and adherence to company standards.Essential Functions/ResponsibilitiesEvent Supervision: Coordinate and supervise all catering activities under the Catering Manager's direction.Collaboration: Work with production, conference services, and sales teams to execute events.Logistics Management: Review event details with the Catering Manager and Executive Chef, manage inventories, and order products and equipment.Team Coordination: Coordinate with catering staff and other departments for event setup, delivery, and breakdown.Sanitation & Safety: Ensure sanitation, safety, and organization standards are met.Record Keeping: Maintain records and prepare reports for event improvement.Customer Communication: Address complaints, problems, and feedback from customers or staff.Management Communication: Sends Event Summaries to Catering Manager for assigned events, detailing team, client, operational wins and opportunitiesEquipment Management: Ensure catering equipment is returned and properly stored.Client Interaction: Meet with event contacts and ensure all needs are met.Event Execution: Oversee the execution of designated events, ensuring quality service.Professional Service: Provide high-level service at all functions.Other Duties: Perform additional tasks as assigned.BENEFITS FOR OUR TEAM MEMBERSFull-time positions offer the following benefits to associates:Medical, Dental, Vision, Disability, Accident, Critical Illness Insurance & HSA Account with employer matchEmployer Paid Life InsurancePaid Time Off & Paid HolidaysQuarterly Bonus OpportunitiesFree Parking!Earned Wage AccessRetirement PlanPositions located at Calvin University offer access to Calvin's library and campus gym