Sr. IT Associate
Magnetic Component Engineering (“MCE”), a subsidiary of Dexter Magnetic Technologies (“Dexter”), manufactures permanent magnets and magnetic assemblies made to demanding customer specification in the aerospace / defense, semiconductor equipment, medical, and industrial end markets. MCE is based in Torrance, CA and operates one 48,000 square foot facility with 85 employees.For more information on Magnetic Component Engineering, please visit: https://www.mceproducts.com/Basic Purpose And Objective Of The PositionThe IT Technician keeps the technology of the Company in good working order and accessible to employees. They also work closely with their team, ensuring each situation is thoroughly resolved and all components are in working order.Major Responsibilities: reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:Setup, install and maintain computing hardwareInstall network hardwareDeploy and support softwareManage requests using helpdesk ticketing systemAbility to support multiple sites remotelyRepair and troubleshoot computer systems, mobile, and networking hardware in the IT repair labConfigure and maintain logs of machine issues, errors, and repairs by scanning the barcode on every machine evaluated and servicedMaintain an inventory of hardware and software usedConduct hardware and software maintenanceOther duties or projects as assignedQualificationsEducation and Experience:Bachelor’s degree or equivalent experience in IT-related field such as computer science, technical support, and information technology.AA CompTIA A+ certification for computer technology preferred (exclusions may apply, particularly for web-development computer technicians)5+ years of experience in computer networks solutions, operating systems, or other IT-related positionsKnowledge/Skills/AbilitiesProficiency in programs such as Active Directory, Entra, Microsoft PowerShell, and Microsoft O365Experience with ERP systems is a plusAbility to work on projects/tasksExcellent written and verbal communication skillsAttention to detailStrong analytical and troubleshooting skillsTime management and organizational skillsTargeted Salary Range: $78,000-$88,000 + bonusWe offer a comprehensive benefits package, including Medical/Rx, Dental, Vision, Flexible Spending Accounts, Basic Life/AD&D (includes coverage for dependents 100% Company paid), Short-Term Disability, Long-Term Disability (100% Company paid), Supplemental Life/AD&D, 401(k) with Company match, tuition assistance after 1 year, paid time off, and 11 paid holidays.