SERVICE & PARTS REPRESENTATIVE

Job duties and responsibilities Computer knowledge required Must have prior experience within the trailer, automotive or Ag industry. Management experience a plus for future growth. Work with service technicians and advisors to coordinate parts for unit repair and service; Maintain clean and professional appearance of counter, work area, and stockroom; Inventory, maintain accurate records of received goods; Maintain parts in appropriate storage areas; Receive and process payments from distributors; Read and understand the parts catalog when looking up and speaking in regard to specific parts; Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock; Make sure all internal requests for parts are billed on service repair order; Provide high level service to both internal and external customers; Answer phone calls, provide price quotes and other information to customers; Converse effectively/efficiently regarding customer parts status; Receive payment from retail customers or obtains credit authorization; Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate; Notify parts manager of out-of-stock parts or shop materials that need immediate attention; Locate out-of-stock parts from outside source and submit an emergency order, if necessary. Computer knowledge required Must have prior experience within the trailer or automotive industry. Management experience a plus for future growth. Willing to assist customers in all weather conditions Willing to assist unloading trailers Able to lift 75lbs Assist customers with trailer sales during busy times Willingness to conduct cold calls and send emails during slow times Job Type: Full-time Pay: $17.00 - $20.00 per hour Expected hours: 40 – 48 per week Benefits: Dental insurance Health insurance Paid time off Vision insurance Work Location: In person