Bilingual IT Service Desk Analyst - Remote (French/English)

A leading technology services provider is seeking a Bilingual Service Desk Analyst to provide full-time remote support to both English and French speaking customers. The ideal candidate will have at least 6-12 months of experience in technical support, strong troubleshooting abilities, and exceptional customer service skills. This position involves diagnosing technical issues, managing customer interactions, and ensuring all tickets are accurately documented. A competitive salary along with benefits such as medical and paid time off will be provided. J-18808-Ljbffr