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Senior Social Media Manager
Senior Social Media ManagerCooley is seeking a Senior Social Media Manager to join the Communications team.Position summary: Under the supervision of the Director of Communications, the Senior Social Media Manager will play a leading role in the firmwide and department-level social media activities of a global law firm. As a member of the firm's global communications department, the Senior Social Media Manager will support Cooley's lawyers and the broader business operations teams with social media strategy, unique content development and high impact campaigns. Substantive project and people management are critical to success in this role. Specific duties and responsibilities include, but are not limited to, the following:Position responsibilities:Oversee Cooley's global social media channels and create channel-specific strategies to increase and drive positive engagement across Cooley's diverse set of stakeholdersWork closely with firm leadership and select practice group leaders and marketers to help implement innovative social media programs supporting that group's business development objectives, including opportunities to build brand, relationships and reputationProvide strategic leadership in partnering with senior stakeholders across key business functions (Marketing, Technology & Innovation, DEI, HR) to define and execute enterprise-level social media strategies. Drive the development of high-impact campaigns leveraging advanced storytelling techniques, including video production, message architecture, and narrative frameworks, to enhance brand reputation and engagementProvide executive oversight and strategic direction for social media initiatives that amplify external-facing thought leadership across key practice areas. Drive the vision, alignment, and execution of high-profile campaigns to position the organization as an industry authority and strengthen market influenceLead the firm's employee advocacy social media platform adopted to amplify Cooley's social media content and solicit relevant content from practices and the broader business functionsEnsure that the firm's highest editorial standards, guidelines and policies are consistently maintainedLiaise with Cooley's PR team to enable a seamless flow of information, logistical planning, and positioning to optimize timely social sharing of firm achievements and commentaryLeverage social media channels to monitor and assess reputational risk and issue spottingAssist in strengthening measurement and reporting capabilities to demonstrate impact and ROIProvide strategic oversight and final approval of social media content to ensure alignment with the firm's brand standards and messaging.Work on tight deadlines with multiple partner groups to gain approval on social media interactionsLead and guide more junior team members and supervise Cooley's Social Media Specialist and other social media facing colleaguesEarn and maintain responsibility and respect as a trusted go-to professional by the partners and firm management(Where applicable (e.g., if role has direct reports): Serve as direct supervisor and mentor to direct reportsProvide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Manage staffing coverage, review and process time logs/time off requestsSupport business professional development and continued educational opportunitiesIn collaboration with immediate supervisor and CN HR, participate in hiring, performance appraisals, counseling, termination and other employee lifecycle eventsAll other duties as assigned or requiredSkills and experience:Required:After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, including firm marketing systems softwareAbility to work extended and/or weekend hours, as requiredAbility to travel, as required7+ years direct applicable experience (e.g., prior experience in a marketing or communications-related field) with 2+ years of exempt/management experience in relevant rolesExperience in a law firm or professional services environment, with a working knowledge of professional services sectorsKnowledge of the technology and life sciences sectors, as well as broad legal profession and law firm market experienceProject management skillsPreferred:Bachelor's degree in English, Journalism, Communications, Marketing, Business or related fieldFamiliarity with video productionSupervisory experienceCompetencies:Entrepreneurial by natureExcellent attention to detailExceptional interpersonal and communication skills with ability to facilitate and solve problemsAbility to organize, prioritize and coordinate multiple activities often under tight timelinesAbility to drive projects to completion and achieve goalsStrong judgmentTeam-player with collaborative spiritUnwavering ability to handle and maintain confidentiality regarding firm information, projects,client data (if applicable)High level of professionalism at all timesDemonstrated ability to lead through influence and develop talent [if applicable]Proactive, analytical mindsetEffective presentation skillsAbility to lead multiple projects and work with little direction in a highly collaborative environmentExcellent communication skills both written and verbalComprehensive, accurate note-taking and excellent proofreading skillsAbility to multi-task, problem-solve, work well under pressure and coordinate sophisticated communications programs with good resultsAbility to consistently meet deadlines, including self-set and multi-taskedAssertive, but flexible as to style; must be able to handle stressful situations and interact with various personalities and communication styles at all levels in the firmStrong analytic and research skillsExhibit high energy and genuine enthusiasm for law firm communications activities and goals while maintaining a healthy, competitive spiritExperience in earning the trust and respect of high-performing senior professionals in a fast-paced environmentAbility to develop professional relationships both internally (with department members, lawyers and firm business professionals) and externally (with industry/regional associations, etc.)Adept at new and rapidly transforming technologies, especially in social media monitoring and analysisReliable and punctualCooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practicesEOE.The expected annual pay range for this position with a full-time schedule is $130,000 - $190,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.
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