Collections Supervisor Liaison with Legal
Commercial Collections Supervisor - Liaison with LegalLarge, National San Antonio based Company is adding to their team. Company is very people centric with pride in the development of the team as well as in internal promotions. Company believes strongly in providing challenge and opportunity while really maintaining work life balance. Company has a single digit turnover rate – they foster a place where people enjoy going to work!The Manager leads a solid, teamwork-oriented group, as well as oversees the development of monthly, quarterly, and year-end financial reports.Responsibilities:Drive strategy executionAssign late-stage accounts to third party collection company and monitor progress.Coordinate with in house counsel on demand letters as needed.Track collection efforts on accounts that are 60 days or more delinquent.Work with in house counsel on any deposition related to collection lawsuit.Identify potential gaps and recommend policy changes/process improvements to improve efficiency and effectiveness.Identify and developing risk mitigation strategies for a diverse customer base. Collaborate with management to answers and resolve internal/external customer questions.Lead special projectsQualifications:Bachelor’s Degree a plusMust have business to business experienceExcellent communication and interpersonal skillsExceptional organizational, time management, and multi-tasking skills Strong leadership with the ability to positively motivate, manage, and develop employees.Effective influencing and persuasion skills .Ability to determine strategy for methods/practices that monitor and measure goalsMinimum of Seven years of experience required. Supervisory experience is required.Experience with collections software preferred.Outgoing personality.