Principal Technical Consultant for ServiceNow

Elevate business processes as a Principal Technical Consultant at Crossfuze. Provide expert guidance on automating and modeling processes in ServiceNow for customer environments. In this senior role, you will engage with key customers to redefine and improve their processes through ServiceNow. With over five years of experience required, you'll lead project delivery, contribute to technical documentation, and mentor future system administrators. Your work will directly impact customers' efficiency and ensure high-quality solutions aligned with best practices in ServiceNow. Key Responsibilities Support process definition and improvement workshops Advise on maximizing ServiceNow capabilities Draft user stories and acceptance criteria Provide oversight and train system administrators Deliver customer-facing documentation and solutions Requirements 5+ years with ServiceNow implementation and customization 4+ years of web technologies and networking Strong ITIL, JavaScript, and IT architecture knowledge ServiceNow System Administrator and Application Developer Certifications Excellent communication and project management skills Drive impactful ServiceNow solutions and foster continuous improvement at Crossfuze. J-18808-Ljbffr