Logistics Coordinator

ApplyJob TypeFull-timeDescriptionFisher's TechnologyFisher's mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as one of the "Best Places to Work in Idaho" for the last sixteen years.Fisher's is a leading technology provider in Idaho, Montana, Utah, & Washington to help businesses perform at the top of their game. We manage IT environments (servers, cloud environments, network equipment, computers, mobile devices, applications, Cloud, VoIP, and internet services), sell and service office equipment (from Canon, Konica Minolta, HP, OCE and many others), and streamline business operations with electronic document management and related software solutions. Learn more at www.fisherstech.com.Position SummaryFisher's Technology is seeking a qualified individual to fill the Logistics Coordinator position. This role will support the Distribution Center by coordinating the equipment delivery process, assisting with the delivery schedule, ensuring delivery timelines are met, and customers are supported throughout the delivery process.Roles & ResponsibilitiesDeliver exceptional customer service to both internal teams and external customers, ensuring a professional and positive experience throughout the delivery process.Coordinate and manage end-to-end logistics - from reviewing sales documentation through assembly, scheduling, and final equipment delivery.Work closely with the Assembly Supervisor and Delivery Drivers to align equipment-build schedules with committed delivery timelines.Manage pending delivery pipeline and ensure accurate scheduling, tracking, and prioritization of deliveries.Verify all delivery details directly with customers to ensure accuracy and readiness.Understand equipment specifications and vehicle capacities to properly assign trucks and plan deliveries safely and efficiently.Communicate proactively with Sales and Service teams regarding loaner equipment, special requirements, or schedule changes.Identify and promptly escalate any assembly, scheduling, or delivery issues to ensure timely resolution.Ensure all delivery documentation, including Proof of Delivery forms, is completed and returned to support accurate billing.Maintain accurate database records for customer, contact, and equipment information.Coordinate travel and/or accommodations for delivery teams when required.Follow documented procedures and effectively utilize company systems and tools to ensure consistency, compliance, and operational efficiency.Requirements2+ years of experience in logistics, operations, or administrative support preferred.Adaptable and able to perform effectively in a fast-paced environment with changing priorities and schedules.Strong problem-solving skills with the ability to think critically and identify practical solutions.Excellent organizational skills and attention to detail, with the ability to follow structured processes accurately.Strong written and verbal communication skills.Fisher's Technology offers an extensive benefits package that includes the following:Medical, Dental, & Vision InsuranceLife InsuranceAdditional Voluntary Life InsurancePaid Time OffPaid Holidays & Extra Floating Holiday401(k) & 401(k) MatchingEmployee Assistance ProgramFlexible Spending AccountHealth Savings AccountHospital IndemnityShort & Long Term Disability InsuranceAccident & Critical Illness Insurance