Hotel Night Auditor
The Location
Courtyard by Marriott
11550 NE Airport Way
Portland, OR 97220
Courtyard by Marriott is looking for a full-time Hotel Night Auditor to join their amazing team!
The position pays $17.00
The Position
Prepare a summary of cash, check, and credit card activities. Posts room charges and room taxes to guest accounts including guest transactions not post during the day by front desk/guest services.
Duties:
Post room charges and taxes to guest accounts
Transfer charges and deposits to master accounts
Verify all transactions performed at the front desk are supported by documentary evidence and signatures as necessary
Verify that all charges are assigned to the appropriate department
Tracks room revenue, occupancy percentages, and other front office statistics
Prepares a summary of cash, check, and credit card activities
Prepare end of day procedure
Maintain a neat, clean and well-groomed appearance
Answer telephone calls from guests seeking to make or cancel hotel reservations
Greet arriving guests; assign rooms and issue keys
Collect and process guest payment and billing information
Answer guest requests for assistance
Provide locale information
Provide guests with access to hotel services
Perform training as assigned
Work with Housekeeping to ensure all rooms are clean and ready
Keep Maintenance informed of all maintenance issue request
Other duties as assigned
Experience
Prior customer service and hospitality experience preferred.
Benefits
Medical
Dental
Supplemental Insurance from Colonial
Holiday Pay
Paid Vacation
Global Hotel Discounts
Complementary Employee Meal
Job Types: Full-time, Part-time
Pay: $17.00 per hour
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Referral program
Schedule:
8 hour shift
Night shift
Weekends as needed
Work setting:
In-person
Experience:
Night Audit: 1 year (Preferred)
Ability to Relocate:
Portland, OR 97220: Relocate before starting work (Required)
Work Location: In person