Application System Administrator

Application System Engineer Location: Garner, NCSalary Range: TBDContract: W2 ContractSchedule: Monday–Friday | 8:30 AM – 5:30 PMBenefits, including:Employee Stock Ownership Plan (ESOP)Profit sharing401(k) with company matchHealth, dental, and vision insuranceAbout The Methodical GroupThe Methodical Group (methodicalgroup.com) is a leading global provider of IT Services, Consulting, and Specialized Staffing Solutions, operating with a systematic, high-quality approach for over 25 years. Headquartered in St. Petersburg, Florida, we use proprietary frameworks, such as ExactTalent®, to provide specialized workforce solutions across IT and Healthcare industries. Our IT and Business Services division supports organizations worldwide through Software Development, Data & Analytics, and IT Operations.About the JobAn award-winning, employee-owned technology services company seeking a highly skilled Application System Administrator to support our web-based Case Management and Tracking System (CMTS) and other key internal applications. This role sits within our Application Development division and blends system administration, DevOps, customer support, and technical problem-solving.About the RoleWe are looking for a proactive, detail‑oriented professional who enjoys variety, thrives in a collaborative environment, and is driven to continuously improve systems, processes, and customer outcomes.Key ResponsibilitiesInstall, configure, and update CMTS software in both AWS hosting environments and customer Windows OS environments.Assist customers with server migrations, including application and data migration tasks.Perform SQL query development, custom report creation, and data transformation for system migrations.Manage AWS infrastructure tasks including: Environment provisioning, tagging, and patchingBackup configuration, monitoring, and restore testing Routine environment health checksSupport DevOps workflows using GitLab, Terraform, and industry-standard CI/CD practices.Conduct security scans, identify vulnerabilities, and execute or coordinate remediation.Participate in internal security audits and collaborate closely with the Information Security Committee to reduce organizational and client risks.Maintain strict confidentiality with client data and system information.Produce and maintain detailed internal and customer-facing documentation.Offer technical architecture recommendations to senior developers.Manage short-term and complex technical projects.Support escalated customer inquiries for both internal and external users.Install and renew SSL certificates in customer Windows environments.Perform occasional data entry tasks related to projects.Research and evaluate new technologies for internal and client use.Serve as an all-around engineering resource wherever needed.Identify operational risks and route them to appropriate teams for mitigation.Minimum QualificationsMust pass be able to pass Department of Defense and corporate background checks and drug screening. U.S. citizenship is required.High school diploma required; two years of post-secondary education preferred.Ability to work onsite at our Garner, NC office in a 40-hour work week.Five or more years of IT or related experience.AWS hosting environments and customer Windows OS environments.SQL query development, custom report creation.DevOps workflows using GitLab, Terraform, and industry-standard CI/CD practices.AWS infrastructure tasks.GitLab, Terraform, and industry-standard CI/CD practices.SSL certificates experience.Security scans and security audits experience.Strong written and verbal communication skills.Exceptional analytical and problem-solving abilities.Proven ability to provide leadership, mentorship, and lead by example.