General Manager - Retail Garden Center Operations

We are seeking an experienced General Manager to oversee the daily operations of a high-volume retail garden center and lead the continued growth of a dynamic, customer-focused retail environment.This is a senior leadership opportunity with broad responsibility across store operations, merchandising strategy, team development, customer experience, and overall business performance. The ideal candidate is a hands-on retail leader who can operate strategically while also driving execution at the floor level.You will work closely with ownership to strengthen operational consistency, improve the customer experience, and build scalable systems that support long-term growth and profitability.ResponsibilitiesOversee all retail operations including sales performance, merchandising, staffing, and customer experience across multiple departmentsLead, coach, and develop store managers, supervisors, and frontline retail staffCreate and execute merchandising strategies that increase foot traffic, improve product presentation, and drive sales growthMonitor daily sales performance, staffing levels, and operational metrics, proactively identifying and resolving gapsContinuously improve the in-store customer experience through layout optimization, service standards, and team trainingPartner with ownership on seasonal planning, operational strategy, and long-term business growth initiativesManage inventory flow, seasonal product transitions, and product assortment with attention to profitability and presentationBuild a high-accountability team culture focused on customer service, operational excellence, and measurable resultsIdentify operational inefficiencies and implement practical process improvements across the businessRequirements5+ years of retail management experience requiredBackground in garden center operations, landscaping supply, nursery, outdoor living, or comparable specialty retail environments preferredProven success leading teams in high-volume, customer-facing retail operationsStrong experience with merchandising, product presentation, and retail sales strategyAbility to manage multiple departments and operational functions simultaneouslyDemonstrated success improving customer experience and driving consistent revenue growthStrong leadership, communication, and team development skillsComfortable operating in a fast-paced, hands-on seasonal retail environmentWorking knowledge of inventory management, staffing, scheduling, and daily retail operationsBenefitsCompetitive salary based on experienceHealth insurance and benefits packageRetirement plan optionsPaid time offOpportunity to make a major impact within a growing retail operation