HQ Guest Operations

Part-Time HQ Guest Operations Team MemberWe are looking for outgoing, reliable, and customer-focused team members to join our HQ Guest Operations Team. This role is responsible for creating an exceptional guest experience while supporting daily operations across our headquarters stations, including front desk check-in, retail sales, and guest assistance.HQ Guest Operations team members are often the first impression of our company, so we are looking for individuals who enjoy interacting with people, thrive in a fast-paced environment, and take pride in providing outstanding hospitality.SchedulePart-TimeThursday - SundayDay and evening shifts availableWeekend availability requiredResponsibilitiesWelcome and assist guests arriving at HQ locationsCheck guests in for tours and verify age and identification when requiredAnswer guest questions and provide helpful information about tours and servicesAssist guests with reservations, payments, and walk-in bookingsProcess transactions and retail merchandise sales through the POS systemMaintain organized, clean, and well-stocked workstationsCommunicate with drivers, team members, and management regarding guest updates and operational needsSupport guest flow, tour preparation, and station setupHelp maintain a fun, safe, and welcoming environment for all guestsAssist with end-of-shift duties including POS balancing when assignedQualificationsMust be 21 years or olderValid Driver's License and reliable transportationAbility to lift up to 30 lbsStrong verbal communication skillsCustomer service or hospitality experience preferredProfessional, polite, and well-spokenAbility to work in a fast-paced, team-oriented environmentMust maintain strong attendance and punctualityWhat Makes Someone Successful in This RoleFriendly and welcoming personalityStrong communication skillsPositive attitude and team mindsetReliable and responsibleSelf-motivated and hardworkingProfessional and adaptableWhy Join Our TeamFun, energetic work environmentOpportunity to interact with guests from around the countryTeam-oriented cultureFlexible part-time schedule