Front Office Coordinator - Peoria

Front Office Representative Dress Code: Black Scrubs & Close toe shoes Essential Duties and Responsibilities: Be positive, helpful, friendly, supportive, sincere, and genuine to all patients, physicians, and staff. Be attentive and responsive to doctors' and/or practice administrator/team leader requests in a timely manner. Be punctual and regular in attendance. Follow all office policies and procedures. Make decisions that reflect the best interests of Heart One Associates and providing quality patient care. Maintain patient confidentiality as governed by the Health Information Portability and Accountability Act (HIPAA). Monitor the flow of patients and waiting times, informing patients of delays or emergencies that may keep them waiting. Maintain a high level of accuracy in appointment scheduling. Maintain thorough and accurate documentation in charts for all correspondence involving patient care. Check-in patients, obtaining personal medical and financial information, informing back office of patient arrivals and visit needs. Collect co-pays at check-in, processing credit card payments and processing batch detail and settlement daily. Check out patients, obtain payment and scheduling new appointments as indicated by the physician orders. Input all patient data and keep up to date information on all patients. Reschedule physician schedules as requested by team leader/practice manager. Review schedules daily for corrections or gaps and ensure changes are made. Check and address emails throughout the day. Check EMR messages regularly throughout the day. Messages should be accurate and thorough for physicians to review and assess. Orders should be worked on daily, both past due and future. Inform team lead of office supplies needed. Keep workstations and waiting room organized and clean. I.E., magazines, windows, desktops. Travel to various Practice locations as needed for coverage. Other duties as assigned. Education and Experience: High School Diploma or G.E.D Minimum 2-years medical practice experience preferred Cardiology experience preferred Working knowledge with computers Excellent verbal and written communication skills Excellent organizational skills Knowledge of HIPAA rules & regulations. Knowledge of diagnostic testing and procedures, preferred. Knowledge of basic mathematics. Proficiency in Microsoft Office, Word, Internet. Comprehensive Benefits Package: Medical insurance portion paid by employer Vision insurance Dental insurance Paid Time Off Paid Holidays Paid Sick Competitive Wages Education Reimbursement Opportunities for advancement 401(k) Employer Match Heart One Associate, LLC, is an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.